William Karrels | Page 5

Huge inventory, great staff. William our salesman was extremely helpful and got us the perfect car. William our salesman was extremely helpful and got us the perfect car. More

by apm Verified Customer Verified Customer

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Overall, we had a pretty good experience. Although one of the main things we needed was a vehicle with an existing warranty. We were assured by the salesman that the car we were looking at di Although one of the main things we needed was a vehicle with an existing warranty. We were assured by the salesman that the car we were looking at did still have some of the powertrain warranty intact, which is partially why we chose that vehicle. When we were signing paperwork with the finance dept after that, it was then disclosed to us that the powertrain warranty did not apply to the vehicle we chose so we had to purchase an additional warranty. Thankfully, it was not too much extra per month, but it was still disappointing that the salesman had incorrect information. At that point it was super late in the day and our hearts were set on that vehicle, so we went through with the sale, even though we were a little disappointed in the warranty issue. Overall, everybody we encountered was very kind and helpful. We didn’t feel rushed. Another thing that we really appreciated was there is a lady there that helps you shop around for the best deal on car insurance so we were able to lower our car insurance bill as well as get a car, so that definitely helped offset the extra payment. More

by rneedham92 Verified Customer Verified Customer

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Clean, friendly but very slow I was there 3 hours. I think I spent at least an hour just sitting I think I spent at least an hour just sitting More

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Everyone was very nice. They made it easy to fill out all paperwork via email/text. They made it easy to fill out all paperwork via email/text. More

by jjt0 Verified Customer Verified Customer

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Quick. ..easy...and straight forward. Got me in and out in less than three hours! Listened to my needs. ..easy...and straight forward. Got me in and out in less than three hours! Listened to my needs. More

by lauriesold Verified Customer Verified Customer

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Tanner and Lucas were a great team. They made the whole process very easy. I would recommend Tanner, Lucas and the whole dealership. They made the whole process very easy. I would recommend Tanner, Lucas and the whole dealership. More

by joesblkr1 Verified Customer Verified Customer

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I have purchased three vehicles from this dealership since 2022 so very familiar with their sales process and related services. I was pleased with the negotiation outcome and my wife really enjoys her since 2022 so very familiar with their sales process and related services. I was pleased with the negotiation outcome and my wife really enjoys her 2026 Palisades SEL Premium. More

by hadenland Verified Customer Verified Customer

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All the individuals that worked with us were knowledgeable and straightforward. The dealership was well stocked and the purchase process was under 3 hours start to finish!! knowledgeable and straightforward. The dealership was well stocked and the purchase process was under 3 hours start to finish!! More

by Mary.norelli Verified Customer Verified Customer

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Bill was great. Overall experience was good. Took some negotiating to get price of vehicle and trade in price to my satisfaction. Coffee machine didn't work :-(. The Overall experience was good. Took some negotiating to get price of vehicle and trade in price to my satisfaction. Coffee machine didn't work :-(. The new vehicle was delivered with the front hood heat insulation pad eaten away by rodents. New pad ordered and awaiting delivery to service department for install. All in all good experience with sales staff and finance staff More

by snowblind12525 Verified Customer Verified Customer

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I worked with William. Upon entering the dealership, I was warmly welcomed and found all sales representatives were busy. William immediately asked if scheduling a visit w Upon entering the dealership, I was warmly welcomed and found all sales representatives were busy. William immediately asked if scheduling a visit would work better me. We met a couple times before I purchased. William made sure I drove a few vehicles to ensure my comfort level and we reviewed packages available. My final visit we worked out the pricing and purchase options that worked best for me. I’m now the proud and excited owner of the 2026 Limited Tucson!! Lucky me!!! More

by mcdonald.maria Verified Customer Verified Customer

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