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William (Keith) Robey

Overview Reviews (638) Inventory (282)

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William (Keith) Robey

William (Keith) Robey | Page 3

Experience Guide

EchoPark Automotive Birmingham

2001 Tom Williams Way
Birmingham, AL 35210

I am totally new to this business. I came in with a background in customer service, fundraising, retail sales and hospitality. I am excited about this new opportunity and look forward to making many happy car owners!

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5.0

638 Reviews

Overview Reviews (638) Inventory (282)

Dealership Experience

4 yrs, 4 mos

5.0

638 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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638 Reviews of William (Keith) Robey

November 14, 2025

Dealership Rating

Employee Rating

My dealer, Keith, was great. He kept his promise to help me get my car paid off, and I really appreciated his honesty and effort. I understand he isn’t in the finance department, He kept his promise to help me get my car paid off, and I really appreciated his honesty and effort. I understand he isn’t in the finance department, and while I wasn’t completely happy with the higher payment, I truly enjoyed my experience tonight with Keith! More

by jordancarter756

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 14, 2025 -

EchoPark Automotive Birmingham responded

Thank you for your response. Our finance department works hard to find the best deal possible for every guest to keep the payments low. Keith is a valuable member of the team and we will pass along the review to him. Thanks again for your business!

November 08, 2025

Dealership Rating

Employee Rating

Keith was very helpful! He helped us find a car in our price range despite our indecisiveness. He helped us find a car in our price range despite our indecisiveness. More

by queenkay296

Recommend Dealer

Yes

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Nov 11, 2025 -

EchoPark Automotive Birmingham responded

Thank you for your positive review! We are thrilled to hear that you had a great experience with our team. Our goal is always to provide fast and friendly service to our customers. We appreciate your support!

November 07, 2025

Dealership Rating

Employee Rating

Keith was very thorough and honest and fair loved my experience with him will recommend him to others experience with him will recommend him to others More

by Nunnallyandrew27

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 07, 2025 -

EchoPark Automotive Birmingham responded

Thank you for the great review on the purchase of your Toyota. We will pass along the great news to Keith and thanks again for your business!

November 06, 2025

Dealership Rating

Employee Rating

Went in to trade my vehicle that I had purchased there previously. Found what I needed, and Keith was very helpful would definitely recommend him if someone asks me about my vehicle. Very happy with how v previously. Found what I needed, and Keith was very helpful would definitely recommend him if someone asks me about my vehicle. Very happy with how vehicles are at Echopark. More

by jasminezavala38

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 06, 2025 -

EchoPark Automotive Birmingham responded

We love repeat customers and are glad we were able to trade you into another vehicle. Keith is a valuable member of the team and will be thrilled with the positive review. Thanks again and see you next time!

November 05, 2025

Dealership Rating

Employee Rating

I’m tired of being harassed for a review every other day since I bought my car. So here you go! since I bought my car. So here you go! More

by Pleasestop

Recommend Dealer

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Nov 17, 2025 -

EchoPark Automotive Birmingham responded

Thanks for your feedback, enjoy your Toyota

October 29, 2025

Dealership Rating

Employee Rating

It was the best experience, for the 2nd time in 10 months!! My salesman/customer service pro was AMAZING!! I highly recommend Keith to anyone needing a vehicle. The process was smooth and really qu months!! My salesman/customer service pro was AMAZING!! I highly recommend Keith to anyone needing a vehicle. The process was smooth and really quick!!! Chelsae is as also a huge help in getting the approval process completed in record time!!! More

by MsMamaJoy

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chelsey Shea

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Oct 30, 2025 -

EchoPark Automotive Birmingham responded

Thank you for taking the time to leave a review and for all the stars! We are glad to hear that we have earned your trust to be a repeat customer at EchoPark, we look forward to serving you again in the future!

October 10, 2025

Dealership Rating

Employee Rating

Easiest car buying experience I have every had! Would definitely come buy from them again. Would definitely come buy from them again. More

by Tyradill48

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 13, 2025 -

EchoPark Automotive Birmingham responded

We appreciate you taking the time to leave a review and for all the stars! We look forward to helping with your automotive needs in the future!

October 06, 2025

Dealership Rating

Employee Rating

Good service,everything is easy. Mr Keith Robey salesperson is nice and helpful! Thank you. Mr Keith Robey salesperson is nice and helpful! Thank you. More

by myhangtran0907

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 06, 2025 -

EchoPark Automotive Birmingham responded

Thank you for all the stars! We are thrilled to hear that you had a positive experience with our business. Your satisfaction is our top priority and we look forward to serving you again in the future.

October 04, 2025

Dealership Rating

Employee Rating

Keith and Chelsea helped me get the truck that I wanted. Second time we’ve used Keith. Super great guy! Second time we’ve used Keith. Super great guy! More

by reedwquads3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 06, 2025 -

EchoPark Automotive Birmingham responded

Thank you for choosing EchoPark and Keith again. Keith is a valued member of our team and we are proud to know he has been of great service to you. Come back and see us!

October 02, 2025

Dealership Rating

Employee Rating

We couldn’t have had a better experience! Keith was helpful and made the process painless and smooth. There was no pressure and it was the easiest car buying experience we’ve ever had! Keith was helpful and made the process painless and smooth. There was no pressure and it was the easiest car buying experience we’ve ever had! More

by andiemf

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 03, 2025 -

EchoPark Automotive Birmingham responded

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