William Matson | Page 2

Very very nice. I had a flat tire and he waited on me immediately. He is my favorite person at ennis ford. I appreciate his attention to my problem I had a flat tire and he waited on me immediately. He is my favorite person at ennis ford. I appreciate his attention to my problem More

by lasanford55 Verified Customer Verified Customer

Print

Good customer service Good customer service and friendly. They work in my bed truck installation and they did it an excellent job. They work in my bed truck installation and they did it an excellent job. More

by angelitosperez Verified Customer Verified Customer

Print

Ennis Ford, Matthew friendly and listened and took care of concerns. Recall, battery, tires and discount. I appreciate them. My 2015 Ford edge still working great of concerns. Recall, battery, tires and discount. I appreciate them. My 2015 Ford edge still working great More

Print

I didn't have to wait long. Matthew was friendly, willing to listen and take care of my concerns. Matthew was friendly, willing to listen and take care of my concerns. More

by ethelgreen14 Verified Customer Verified Customer

Print

We were in a bad way, traveling, William took very good care of us. We were very satisfied with the work done and the next day we were back on our way. Thank you. care of us. We were very satisfied with the work done and the next day we were back on our way. Thank you. More

by Doug.autry Verified Customer Verified Customer

Print

Was first customer in for service or so and as I was waiting in the waiting area. I remembered the service manager passed by and went to his office without saying hi, hello or good morning. He then came waiting in the waiting area. I remembered the service manager passed by and went to his office without saying hi, hello or good morning. He then came out of his Office and passed by me again this time he said morning but it was down in his belly, meaning barely audible. His greeting should be better and welcoming irrespective of who your customer is or how he looks. You just never know who you are serving. I must say I've heard the service manager sneezing a lot that morning so maybe he wasn't feeling well hence the reason for the funny greeting. Just improving your customer service will go a long way. I love the small town feel and there's always room for improvement. More

by Gilroydashton Verified Customer Verified Customer

Print

Communication and Service. One of the best of not best dealers i have ever been at Service wise and people friendly. One of the best of not best dealers i have ever been at Service wise and people friendly. More

by Cantu.juan73 Verified Customer Verified Customer

Print

Great so far Very Professional in the way you folks take care of your customers care of your customers More

by Dmck1958 Verified Customer Verified Customer

Print

Took a while to get the recall parts but once they came in Jodi assisted me with getting my appointment set up. I drove an hour and a half from the metroplex because the other dealers here were incompetent in Jodi assisted me with getting my appointment set up. I drove an hour and a half from the metroplex because the other dealers here were incompetent with handling the recall. Your service was promised and on time. More

by lee-duncan Verified Customer Verified Customer

Print

Fast, helpful Everything was great they met my expectations on time and the service guy was very helpfull expectations on time and the service guy was very helpfull More

by joseevee94 Verified Customer Verified Customer

Print