William Mercado

William was very helpful during the whole process, although I wasn't approved. He tried his very best to get the numbers I wanted and make a deal happen. I'd recommend him to anyone trying to purchase although I wasn't approved. He tried his very best to get the numbers I wanted and make a deal happen. I'd recommend him to anyone trying to purchase a vehicle, I've been to many dealerships and they rush you out the door due to credit, but this guy tried everything possible for me and I'm more than grateful that he took his time to try and make a deal More

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Mr William Mercado was very pleasant, delightful, knowledgable and very professional. He's an invaluable asset to your company/sales team! knowledgable and very professional. He's an invaluable asset to your company/sales team! More

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Excellent experience with William at Fountain Buick GMC! He was professional, knowledgeable, honest, and extremely helpful throughout the entire process. He truly goes above and beyond for his customers. Hi He was professional, knowledgeable, honest, and extremely helpful throughout the entire process. He truly goes above and beyond for his customers. Highly recommend asking for William if you’re looking for a great car buying experience! My husband and I left the dealership leaving very happy with our decision. More

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Honestly the process was easy . William made my visit to the dealership very comfortable never had that before. Definitely will be doing business with him again . Great guy! William made my visit to the dealership very comfortable never had that before. Definitely will be doing business with him again . Great guy! More

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Great sales man wonderful time and got the car I wanted as well I couldn’t be more happier as well I couldn’t be more happier More

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Thank you William made the process quick and easy and was even able to translate for my father so can he could understand the process as well everything was smooth and was even able to work with multiple cus even able to translate for my father so can he could understand the process as well everything was smooth and was even able to work with multiple customers with no hiccups thank you again William and the fountain family More

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Leo provided my son M. Maldonado a great first time buyer experience. He was up front about everything and explained all his options in detail. He actually helped my son fin Maldonado a great first time buyer experience. He was up front about everything and explained all his options in detail. He actually helped my son find a better car than the one he went to see while saving him money. Thank you Leo. More

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Leonardo was also very helpful 10/10 from both of these men , highly recommend do great work men , highly recommend do great work More

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We buy a new GMC truck about every other year, so needless to say, we’ve dealt with our fair share of dealerships and salespeople over the years — Rivard GMC, GMC Homosassa, Key GMC, and plenty of ot needless to say, we’ve dealt with our fair share of dealerships and salespeople over the years — Rivard GMC, GMC Homosassa, Key GMC, and plenty of others. This time, I had the pleasure of working with William, and interestingly enough, the “new guy” turned out to be my favorite salesman yet! I was very straightforward from the beginning: I told William exactly what I was willing to pay per month and told him, “If you can make that happen, I’ll buy the truck.” No games, no back-and-forth, and thankfully, no pushy sales tactics. As a woman buying a vehicle, I’ve unfortunately dealt with my share of salesmen who can be pushy, condescending, or assume they know what I need better than I do. William was the complete opposite. He listened, respected what I told him, and simply went to work making it happen. The entire process with William was easy, professional, and actually enjoyable. The longest part of buying the truck was waiting to sign the paperwork in finance — William had already done his part and had me ready to go! 😂 William has definitely earned my future business. We buy often enough that he’ll be seeing us again, and I have a feeling he’s going to do VERY well in this business. Maybe by the time I’m back for vehicle #2, finance will be as speedy as William is. 😉😂 Seriously though, if you’re looking for someone who listens, doesn’t pressure you, and works hard to get the deal done, ask for William. The new guy absolutely knocked it out of the park! More

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Cristian was a very professional salesman top-tier customer service also, he knows how to accommodate a customers and William was another great gentleman I highly recommend both of them if you guys ar customer service also, he knows how to accommodate a customers and William was another great gentleman I highly recommend both of them if you guys are looking for a car both gentlemen are super professional and knows how to treat a Customer. Best experience ever I ever had inside a dealership. More

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