Parvaz, and everyone at the dealership, were very
professional, forthcoming, and eager to work with me. Parvaz’ ability to understand the points I brought up, and his transparent negotiation led to c
professional, forthcoming, and eager to work with me. Parvaz’ ability to understand the points I brought up, and his transparent negotiation led to closing a very fair deal on a beautiful, rare, car that had been a bucket list vehicle for me.
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by D_SPASSOV17
Verified Customer
Verified Customer
Other Employees Tagged:
Parvaz Ramin
, Glen - manager at Star Auto Mall
Nov 02, 2026 -
Star Auto Mall 512 responded
Our team was pleased to help you purchase a Volvo S60 that had been on your bucket list. We're glad Parvaz understood the points you raised and that you found everyone open, attentive, and willing to work with you.
Horrible Bought a car on the 8th broke down on the 11th
and still dont have a car. Xavier showed me the extended warranty never said he was adding $5k to the price. Have great credit and no debt and presen
and still dont have a car. Xavier showed me the extended warranty never said he was adding $5k to the price. Have great credit and no debt and presented me with 11% loan. Bought my last car from you. Only reason I went back. Will never refer anyone there. Driving a rental after dropping $7k on a deposit. Absolutely horrible
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by gaby7
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Sep 28, 2026 -
Star Auto Mall 512 responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Management Team
(484) 898-8100
Professional and efficient The experience was good,
prepared the car, get a lower interest rates for me
prepared the car, get a lower interest rates for me
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by ahmed.farag.ali
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Sep 06, 2026 -
Star Auto Mall 512 responded
Your five-star rating and comment about our professional and efficient service mean a lot to our team. We’re pleased we could prepare your Toyota Corolla and secure a lower interest rate for your purchase.
Car came with 1 key and it was an aftermarket key with no
emergency key. Was told I would get a 1/2 tank of gas I only get 1/4 and when I emailed about the key situation I have got no response it cost me hun
emergency key. Was told I would get a 1/2 tank of gas I only get 1/4 and when I emailed about the key situation I have got no response it cost me hundreds get the second key. I should have been told from the bridging not when I was exiting
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by gregoryj10
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Sep 04, 2026 -
Star Auto Mall 512 responded
Thank you, Gregory, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time.
Management Team
(484) 898-8100
All right Good price, no haggling but could be more
understanding. Lots of cars, that are in demand.
understanding. Lots of cars, that are in demand.
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by BELINDAMCHUNG53
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Jun 24, 2026 -
Star Auto Mall 512 responded
Thank you, Belinda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Smooth, and responsive.
Website was user-friendly. Internet connection could be faster. Would probably purchase another car.
Website was user-friendly. Internet connection could be faster. Would probably purchase another car.
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by BELINDAMCHUNG53
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Jun 02, 2026 -
Star Auto Mall 512 responded
Belinda, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Very good, no issues, clear and simple Xavier was
excellent , professional, knowledgeable , fast and kind. Great employee !
excellent , professional, knowledgeable , fast and kind. Great employee !
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by Ap_Euro
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
May 05, 2026 -
Star Auto Mall 512 responded
We’re so glad to hear the process was smooth and straightforward, and that Xavier’s expertise and efficiency stood out. It’s rewarding to know our team provided professional and kind support. Enjoy your BMW and let us know if there’s anything we can do to assist you down the road.
Everyone seemed great, the service was great, and
negotiations were somewhat fair. I recommend making sure everything that is promised to you is verified when purchasing your vehicle. Other than that
negotiations were somewhat fair. I recommend making sure everything that is promised to you is verified when purchasing your vehicle. Other than that, I had an amazing experience.
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by CRUZJULIAN1016
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Apr 13, 2026 -
Star Auto Mall 512 responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Xavier did a good job of recommending vehicles for me
based on my preferences. He patient, was not pushy and answered all of my questions. I found an amazing car within my budget. I’m very happy!
based on my preferences. He patient, was not pushy and answered all of my questions. I found an amazing car within my budget. I’m very happy!
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by m.utterbach
Other Employees Tagged:
Dawn
Apr 10, 2026 -
Star Auto Mall 512 responded
Hello, thank you for sharing your experience. We’re pleased Xavier took the time to understand your needs and answer all your questions without pressure. It’s great to hear you found a Honda Accord within your budget; congratulations on your purchase and please let us know if we can assist further.
Pleasant no pressure friendly Done Xavier was very
courteous informative great personality but I definitely enjoyed the no pressure approach.
courteous informative great personality but I definitely enjoyed the no pressure approach.
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by pontiac2727
Verified Customer
Verified Customer
Other Employees Tagged:
Xavier White
Mar 18, 2026 -
Star Auto Mall 512 responded
Thank you for sharing your experience with your Chevrolet Trax. We’re glad Xavier’s courteous and informative approach made your visit pressure free. Enjoy your Trax and safe travels.
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