Yair Garrido
Yair Garrido at Williamson Cadillac

Yair Garrido | Page 24

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.9
241 Reviews
4.9

241 Reviews

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241 Reviews of Yair Garrido

March 31, 2023

Dealership Rating
Employee Rating

Great place great service , people are very accommodating once you get there you are in and out in no time . More

by SFJLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2023

Dealership Rating
Employee Rating

Although the staff is very nice, I am disappointed it took 6 weeks to fix my vehicle - huge inconvenience to be without my Yukon for 6 weeks and also cost me extra expenses. Much of that time, my vehicl More

by VENUS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Carmen Alicea, Mike McKesson, Diana Garcia , Carlos Gomara, Jeff Rogers, Alex was the tech - disappointed it wasn’t fixed correctly the first time it was at the dealership for about 4 weeks - had to return it and it took another 3 weeks for Alex to fix my Yukon. He is very nice -but the service was poor.

Mar 30, 2023

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 31, 2023

VENUS555 responded

Please advise of you direct phone # so I may call you.

March 25, 2023

Dealership Rating
Employee Rating

Tony Martinez is my service Representative Customer service is very good and amazing carisma there nothing wrong everting is done Very professional More

by juan gONZALEZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 28, 2023

juan gONZALEZ responded

excellent customer service by tony Martinez

Mar 28, 2023

juan gONZALEZ responded

Family owned business great customer service excellent service tech you call you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Martinez

Mar 28, 2023

juan gONZALEZ responded

you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Martinez

March 03, 2023

Dealership Rating
Employee Rating

Taking care of the customers in a good way with professionalism. Like family, very detailed More

by raulperfecto63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2023

Dealership Rating
Employee Rating

Amazing service ,I will recommend thi dealer nice people questions answered and quick service excellent T More

by JORGE65LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Williamson Cadillac responded

Jorge, thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2023

Dealership Rating
Employee Rating

Great service Very friendly and kind staff Also very attentive to what I needed or any pending questions More

by Nicky
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Williamson Cadillac responded

Nicky, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 09, 2023

Dealership Rating
Employee Rating

Very good service. Personnel very professional and courteous. Very nice to have bottled water, coffee and other items for your customers to enjoy while they wait for t More

by RIANOA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomara

Feb 09, 2023

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 05, 2023

Dealership Rating
Employee Rating

Great service. Yair Garrido is the best service advisor I have ever had. He has lots of knowledge, precision and efficiency. More

by yessiel44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Diana Garcia

Feb 07, 2023

Williamson Cadillac responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2023

Dealership Rating
Employee Rating

I am on my 3rd Cadillac from Williamson I always leave pleased when dealing with them More

by JDW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Jan 23, 2023

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 17, 2023

Dealership Rating
Employee Rating

Very well people and excellent service , will definitely recommend to anyone that need a Gmc service More

by Hansell 23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Williamson Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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