Yulitza Tapia

I pivoted to NYC Jeep after a bad experience at another dealership. Alex and Frank were incredibly helpful finding the exact car I wanted in a very short timeline, ensuring no matter what that I had a vehi dealership. Alex and Frank were incredibly helpful finding the exact car I wanted in a very short timeline, ensuring no matter what that I had a vehicle for an upcoming trip. They were very transparent, responsive and easy to work with. I had a great experience working with them and would definitely go back if I need to purchase another vehicle. More

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Short story: UNTRUSTWORTHY Added an about an extra $1000 to my financed amount Lied about the condition of the car Still have not received my license plates, almost 3 months now Long Story: I purchase to my financed amount Lied about the condition of the car Still have not received my license plates, almost 3 months now Long Story: I purchased the vehicle on 01/29/2025 out of state. The financed amount signed for is $26,721.88. The finance manager added an additional $920.57 to the financed amount for no reason. It's not gap insurance nor warranty, I declined all of that. I've try to inform them of this error on multiple occasions. They ignore my emails and calls. I even asked for the contract that they submitted because the bank cannot release that information until after 60 days of purchase date. I was eventually able to retrieved a fax what they sent to the bank by constantly calling Chase about it and the numbers were adjusted. The dealer have agreed to send a check for the difference but that was about 6 weeks ago after 4 weeks of complaints. We're into the 3rd month now. I also have not received my license plates. It's been well over the 6 weeks estimated time frame for the plates. This is a 2019 Audi s5. The sales rep said the car runs and there are no leaks. Half truth, it runs but their were 2 major oil leaks. Oil housing gasket leak and oil cooler gasket leak. It took 3 weeks for them to agree to pay for it and when it came time to pay it took them a whole day with multiple phone calls from myself and the Audi dealer to get them to make the payment, so I was without a car for 2 days. There were also 2 rat's nest in the engine bay. They claimed to have inspected the vehicle twice thoroughly but somehow missed all that. Buyers beware, just be diligent and inspect the vehicle thoroughly yourself or with you mechanic. Also make sure they send in the proper paperwork. More

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I'll drive an old car and give me this beautiful Honda Accord and I'm very happy, I'm happy to prefer you, it's great to work with you Accord and I'm very happy, I'm happy to prefer you, it's great to work with you More

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Dealership and salesman Daryl delivered a great Product. They were total professionals….patient and thorough. They were total professionals….patient and thorough. More

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