Starks ford of queens provide excellent service.
Team reach out to inform of updates and recalls. They worked with my schedule to perform maintenance at my home. Technician was excellent and profes
Team reach out to inform of updates and recalls. They worked with my schedule to perform maintenance at my home. Technician was excellent and professional. Great service! Keep up the good work.
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by rajesh1978
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Starks Ford of Queens - Jamaica responded
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
Sent my vehicle for service and repairs.
Despite having less then 30K miles and an extended warranty, they refused to fix my sunroof saying it’s not covered, which is the oldest trick in th
Despite having less then 30K miles and an extended warranty, they refused to fix my sunroof saying it’s not covered, which is the oldest trick in the book. Needless to say, I’m done with Ford and done with this service center after over 10 years of buying, leasing and using their service center. In addition, I was waiting for one of their service coordinator to get back to me with a solution but she never did. When I called to find out, she was unpleasant and shook away any responsibly.
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by gilyny
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2025 -
Starks Ford of Queens - Jamaica responded
We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888
Professional staff, clean place specially the bathrooms
with a large waiting area, free coffee a plus.
with a large waiting area, free coffee a plus.
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by wpa7282@yahoo.com
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Starks Ford of Queens - Jamaica responded
We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!
Personal very friendly.
Was informed of progress with my vehicle. Noted any concerns and addressed them all.
Was informed of progress with my vehicle. Noted any concerns and addressed them all.
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by GEKA48
Verified Customer
Verified Customer
Oct 06, 2025 -
Starks Ford of Queens - Jamaica responded
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
The staf there at Forde was pleasant kind and I got my
service on a really good time
service on a really good time
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by nicholasstclair
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Manuel rogado
Sep 30, 2025 -
Starks Ford of Queens - Jamaica responded
Nicholas, we take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!
Horrible charging people for repairs they didn’t provide.
When I asked for my old parts can’t show it to us.
When I asked for my old parts can’t show it to us.
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by edy_bastien
Verified Customer
Verified Customer
Service Price Transparency
Comfortable place to wait to receive your vehicle after
repairs, along with a nice size television to entertain you.
repairs, along with a nice size television to entertain you.
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by WILLIE.JAMES.WHITE
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Starks Ford of Queens - Jamaica responded
Willie, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
Great service and responsive representatives.
Would recommend to others and buy another car from this dealer
Would recommend to others and buy another car from this dealer
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by JAYFISCH49
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Walter Lowe
Sep 17, 2025 -
Starks Ford of Queens - Jamaica responded
It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!
I have always used lord's services it is the best very
professional courteous and kind.I just love them over there.
professional courteous and kind.I just love them over there.
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by BLACKMADAM2003
Verified Customer
Verified Customer
Other Employees Tagged:
Mechanics very good
Sep 15, 2025 -
Starks Ford of Queens - Jamaica responded
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
The dealer is very good, they attend to clients in a very
professional way, and they do their best to solve every issue.
professional way, and they do their best to solve every issue.
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by nwanzep.c
Verified Customer
Verified Customer
Sep 11, 2025 -
Starks Ford of Queens - Jamaica responded
When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!
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