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Yvonne Brown

Overview Reviews (95)

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Yvonne Brown

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

4.6

95 Reviews

4.6

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (95)

Dealership Experience

12 yrs, 2 mos

95 Reviews of Yvonne Brown

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September 28, 2025

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Employee Rating

The staf there at Forde was pleasant kind and I got my service on a really good time service on a really good time More

by nicholasstclair

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Manuel rogado

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September 19, 2025

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Employee Rating

Horrible charging people for repairs they didn’t provide. When I asked for my old parts can’t show it to us. When I asked for my old parts can’t show it to us. More

by edy_bastien

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Reginald Williams, Jaewon Yi, Diana Benitez, Gregory Cohen, Debbie D

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September 19, 2025

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Employee Rating

Comfortable place to wait to receive your vehicle after repairs, along with a nice size television to entertain you. repairs, along with a nice size television to entertain you. More

by WILLIE.JAMES.WHITE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Starks Ford of Queens - Jamaica responded

Willie, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

September 16, 2025

Dealership Rating

Employee Rating

Great service and responsive representatives. Would recommend to others and buy another car from this dealer Would recommend to others and buy another car from this dealer More

by JAYFISCH49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Walter Lowe

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Sep 17, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

September 14, 2025

Dealership Rating

Employee Rating

I have always used lord's services it is the best very professional courteous and kind.I just love them over there. professional courteous and kind.I just love them over there. More

by BLACKMADAM2003

Verified Customer

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Mechanics very good

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Sep 15, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

September 10, 2025

Dealership Rating

Employee Rating

The dealer is very good, they attend to clients in a very professional way, and they do their best to solve every issue. professional way, and they do their best to solve every issue. More

by nwanzep.c

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Debbie D

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Sep 11, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

September 07, 2025

Dealership Rating

Employee Rating

This is my second Ford purchase, and choosing this dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce) dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce). Thank you. More

by Mike

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sal Ambrosio, Reginald Williams, Jaewon Yi, Arash Saedi, Diana Benitez, Gregory Cohen, Debbie D

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Sep 08, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

September 04, 2025

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Employee Rating

Everyone is very helpful and accommodating. Great customer service. You feel like they are listening to you and addressing your concerns. Great customer service. You feel like they are listening to you and addressing your concerns. More

by NYY2SS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaewon Yi, Choi Min, Debbie D , Manny

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Sep 05, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

August 25, 2025

Dealership Rating

Employee Rating

The staff were very kind and considerate, and they were able to efficiently and thoroughly conduct a service on my car. able to efficiently and thoroughly conduct a service on my car. More

by JACOBNACLERIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Debbie D

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Aug 26, 2025 -

Starks Ford of Queens - Jamaica responded

Jacob, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

August 18, 2025

Dealership Rating

Employee Rating

My vehicle was serviced with great care Was satisfied with the service rendered Yvonne was great with the service rendered Yvonne was great More

by JERALD1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

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