Zach Jenkins
Zach Jenkins at Byers Subaru Dublin

Zach Jenkins | Page 2

Subaru Guest Service Specialist

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

5.0
99 Reviews

Hello, my name is Zach Jenkins. I've been proudly serving as a team member at Byers Dublin Subaru since 2010. I joined the team to sell my favorite brand, because of how well they treated me when I bought my first Subaru in 2005. They have always provided a comfortable environment for customers to shop, which is one of the reasons why I enjoy representing Byers. I cannot say enough good things about the Subaru brand, along with what they stand for. Subaru has a focus on Customer Satisfaction, Safety, the Environment, not to mention an All Wheel Drive system that I will not do without in my personal cars. I have and will continue to buy Subaru's for myself, along with all my family and friends. I feel good about helping people own such safe cars. Please contact me, and I'll be happy to tell you all about what Subaru and Byers Dublin Subaru have to offer.

5.0

99 Reviews

Write a Review

Dealership Experience

16 yrs, 2 mos

99 Reviews of Zach Jenkins

October 29, 2025

Dealership Rating
Employee Rating

Thesales process was good until I met with the finance guy who, when I declined the additional warranty, was argumentative, pushy, said I was rude. More

by badwheel89
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Oct 30, 2025

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We sincerely apologize that your experience with our finance department did not meet your expectations and fell short of the high standard of service we aim to provide. We take your comments very seriously and will be addressing this internally to ensure it doesn't happen again. We value your business and hope to have the opportunity to provide you with a better experience in the future.

October 23, 2025

Dealership Rating
Employee Rating

I came in and used the no appointment oil change, must have hit it just right because I had no wait at all. More

by KIRTOS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that your no appointment oil change went so smoothly with no wait time at all. Perfect timing makes all the difference and we're glad we could get you back on the road quickly. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

October 13, 2025

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Employee Rating

My Subaru Guest Specialist was very helpful and very familiar with customer service. I test drove a new Outback and decided on the color. I financed my new car for 36 months at 0.90% interest rate. The More

by 445924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Haskins, Chad Sneed , Mr. Alec Holland

Oct 14, 2025

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that your Guest Specialist provided exceptional customer service and made your transition to the new Outback so smooth. It's great to know you found our financing options and trade-in value fair, and that you enjoyed the relaxed atmosphere at Dublin Subaru. We appreciate your trust in choosing us for your vehicle needs and are delighted you're enjoying driving your new Outback. Regarding the complimentary car wash, please feel free to reach out to our service department and they'll be happy to provide you with details about our wash services. Thank you for choosing Dublin Subaru, and we look forward to serving you again in the future!

October 13, 2025

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Employee Rating

Quick, no extras, but miles are less than total time owned therefore should be easier More

by fish740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. We appreciate you noticing how quick our service is. We would love the opportunity to better understand your comments on the mileage and how we can make your next experience even better. Please feel free to reach out to our team at your convenience.

October 13, 2025

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They did a very god job. Polite people who were very attentive I will go back More

by TUCKCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Oct 14, 2025

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our team was polite and attentive. We look forward to seeing you again soon.

October 10, 2025

Dealership Rating
Employee Rating

This was our third Subaru we purchased from Byers Dublin. They are fantastic to work with and we will continue going to them because of our previous experiences. More

by jh162106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller

Oct 13, 2025

Byers Subaru Dublin responded

Thank you for your wonderful review! We're so happy to hear that you've had another fantastic experience with us. Your loyalty means the world to our team, and we're grateful for your continued trust. We look forward to serving you again in the future!

October 04, 2025

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Employee Rating

This is my second Subaru from Byers. I bought my first one 6 yrs ago also w Zach Jenkins. He’s knowledgeable and help me set up cell phone etc. I would recommend him to my family. Very n More

by Sharencooper3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Byers Subaru Dublin responded

Thank you so much for choosing us for your second Subaru purchase! We're thrilled to hear that Zach Jenkins provided such excellent service again, helping with everything from the sale to setting up your cell phone. It means the world to us that you'd recommend him to your family. We truly appreciate your loyalty over the past 6 years and look forward to serving you for many more years to come.

September 27, 2025

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Employee Rating

Fast and professional, I always bring my cars to Buyers for services. They are the best! More

by misssadiesundance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Byers Subaru Dublin responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear you've consistently had a fast and professional experience with us. We look forward to seeing you next time.

September 27, 2025

Dealership Rating
Employee Rating

Very courteous and helpful! They answered all my questions and even researched things I wanted to know! More

by kelsianne72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Byers Subaru Dublin responded

Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to help and answer all of your questions. We always aim to go the extra mile, and it's great to know it made a difference for you. We look forward to assisting you again soon!

September 02, 2025

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Employee Rating

Great service as always, had to do additional work on my car and walked me through what needed to get done and pricing More

by Osarig2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Byers Subaru Dublin responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to clearly explain the additional work needed and provide transparent pricing. Your trust in our service means everything to us, and we're grateful for customers like you who appreciate our commitment to honest communication. We look forward to helping you with any future automotive needs!

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