Zachary was so helpful and friendly from the get go!
Constant communication with me and helped explain all my questions! Going back for another car soon!
Constant communication with me and helped explain all my questions! Going back for another car soon!
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by heidi.zawacki
Verified Customer
Verified Customer
May 13, 2024 -
BMW of Gainesville responded
Thank you so much for your kind words about Zachary! We're happy he provided such helpful and friendly service and that you had a positive experience with us. We look forward to welcoming you back for your next car soon!
Very helpful.
Zack was amazing, attentive and knowledgeable about all the vehicles on the lot, not just BMW. We bought a car from him that day. He stayed until aft
Zack was amazing, attentive and knowledgeable about all the vehicles on the lot, not just BMW. We bought a car from him that day. He stayed until after closing to finish the deal and make sure we were all set and then came in the next day (on his day off) to let us test drive another vehicle we were interested in.
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by dez2480
Verified Customer
Verified Customer
Apr 22, 2024 -
BMW of Gainesville responded
Thank you for the excellent review! We're happy Zack provided exceptional service. It's fantastic that he went above and beyond to ensure you found the perfect vehicle, even staying late and coming in on his day off. We'll pass along your kind words to Zack and the rest of our team. Enjoy your new car, and we look forward to serving you again!
Zach was very pleasant and personable.
He made the paperwork/purchasing process a breeze! I never felt pressured to purchase. Everything from the test drive to signing papers was pleasant.
He made the paperwork/purchasing process a breeze! I never felt pressured to purchase. Everything from the test drive to signing papers was pleasant.
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by cheerchic1_98
Verified Customer
Verified Customer
Other Employees Tagged:
Mel, Leo, Tony
Apr 18, 2024 -
BMW of Gainesville responded
Thank you for your glowing review! We're happy Zach provided a positive and pressure-free experience. We strive to make the car-buying process as seamless as possible, and we're delighted that you found everything from the test drive to signing papers pleasant. We'll pass along your kind words to Zach and the team. Thank you for choosing us!
My fiancé and I had an over great experience and we will
be buy from there again!!!
be buy from there again!!!
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by jlatoya03
Verified Customer
Verified Customer
Apr 01, 2024 -
BMW of Gainesville responded
We're happy you and your fiancé had a great experience with us! Thank you for choosing us for your automotive needs, and we look forward to assisting you again in the future. We appreciate your feedback and your business!
Zachary our salesman was very good and thorough with the
complete sale of the car. He explained things very well and the buying experience was very good. We agreeded on a price and feel we have a good rel
complete sale of the car. He explained things very well and the buying experience was very good. We agreeded on a price and feel we have a good relationship. Also, the finance man was also very helpful and not pushy. Overall an excellent experience.
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by MARLENE.WOLOSEK
Verified Customer
Verified Customer
Mar 11, 2024 -
BMW of Gainesville responded
Thank you for sharing your experience! We're happy Zachary provided excellent service and that you had a great buying experience. We're also glad our finance team was helpful and not pushy.
We appreciate your business and look forward to continuing to provide exceptional service.
Zach was the very best!
he was patient, professional, attentive, respectful and knowledgeable and most of all honest. I had a horrible, opposite experience elsewhere and thi
he was patient, professional, attentive, respectful and knowledgeable and most of all honest. I had a horrible, opposite experience elsewhere and this sale was a breath of fresh air! Thank you Zach I will bring people back to you! The entire dealership atmosphere was calm and collected not rushed busy and pushy!
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by rdaniellec2006
Feb 29, 2024 -
BMW of Gainesville responded
It's fantastic Zach provided you with such an exceptional car-buying experience at BMW of Gainesville! We're happy he was patient, professional, attentive, respectful, and knowledgeable and made your experience positive.
We're glad we could provide you with a calm and collected atmosphere. Thank you for choosing us, and we look forward to welcoming you back!
BMW of Gainesville is very clean.
Very organized. Great staff overall just a very nice experience.
Very organized. Great staff overall just a very nice experience.
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by Lila
Verified Customer
Verified Customer
Feb 22, 2024 -
BMW of Gainesville responded
Thank you for sharing your experience with us! We're happy you found BMW of Gainesville clean and organized, and our staff provided you with a great experience. We strive to create a welcoming environment for all our customers, and we're delighted that you had such a positive visit.
Great Service.
Zach was very communicative and kept me informed every step along the way.
Zach was very communicative and kept me informed every step along the way.
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by bobmcdugald
Verified Customer
Verified Customer
Feb 01, 2024 -
BMW of Gainesville responded
Thank you for your positive feedback! We're pleased you had an excellent service experience, and we appreciate your acknowledgment of Zach's communicative approach to keeping you informed every step of the way. We value your business!
I called about a pre owned car that I was very interested
in buying. I couldn’t drive to Gainesville that day but said I could make the 2.5 hour drive the next day. They wouldn’t accept a deposit but said th
in buying. I couldn’t drive to Gainesville that day but said I could make the 2.5 hour drive the next day. They wouldn’t accept a deposit but said the keys would be set aside for me if I confirmed I was on my way. They suggested making an appointment, and I did, and arranged to take off half a day of work to drive there and back. Dealership called twice the day of the appointment to confirm I was still coming-including as I was starting the drive to Gainesville. I asked if the car would still be available when I got there-that I was driving almost 2.5 hours to see it-and they said yes. But when I got to the dealership-a couple hours before my appointment-a sales associate came over to talk with me and casually said that a guy was in the process of purchasing the car at the very moment/deal was already made. I was shocked. I told him I had an appointment and had driven in to look at the car, and he just kind of shrugged and said he had been working “six deals that morning” on it.
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by carly192
Jan 09, 2024 -
BMW of Gainesville responded
We sincerely apologize for the negative experience you had during your visit to BMW of Gainesville. We appreciate you bringing these issues to our attention, and we will investigate and address the concerns you've raised.
If there's anything we can do to rectify the situation or if you have further feedback, please don't hesitate to contact our General Manager, Tyler Hill, directly at Thill@gettel.com or (352) 729-3730.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
The staff is personable and friendly.
They take the time to acknowledge all of your questions and concerns.
They take the time to acknowledge all of your questions and concerns.
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by EMKR
Verified Customer
Verified Customer
Other Employees Tagged:
David Hepler
, Mr. John, sales manager. Do not remember his last name
Dec 26, 2023 -
BMW of Gainesville responded
It's fantastic you had a positive experience with our staff! Ensuring that our customers feel acknowledged and valued is always our priority. Thank you for taking the time to share your feedback about the personable and friendly service you received. We appreciate your kind words and look forward to serving you again!