Zack Martin
Zack Martin at Safford Brown Hyundai Manassas

Zack Martin

Service Consultant

Safford Brown Hyundai Manassas

8651 Centreville Rd
Manassas, VA 20110

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4.6
227 Reviews

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

4.6

227 Reviews

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227 Reviews of Zack Martin

October 18, 2024

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Employee Rating

Worst experience ever brought 2020 Sonata Hybrid in because couldn’t get into car without having to use key to open hidden key access. After being able to start car with key fob against start button wa More

by Rruhlan
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kerri Estrada, Valeria Torrejon

Oct 21, 2024

Safford Brown Hyundai Manassas responded

Thank you for sharing your experience with us. We're disappointed to hear about the issues you've faced with your 2020 Sonata Hybrid, especially the delay in addressing the problems you encountered. We will share your feedback with our team and if there is anything else you would like to discuss about your experience, please feel free to reach out to us directly. Sincerely, The Team at Safford Brown Hyundai Manassas

November 22, 2023

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Communication was excellent and my service was thorough and successful. They took the time to find and solve a problem More

by jasmineandchili
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Recommend Dealer
Yes

November 21, 2023

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They were friendly, have a nice waiting room and completed the work sooner than expected. More

by Loew1
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Recommend Dealer
Yes

November 19, 2023

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Very thankful for the people that were there at night when I dropped off my car I didn't have my phone I worked a long day and they gave me a ride More

by SALVADORWAIT50
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Recommend Dealer
Yes

Other Employees Tagged: Ken Orr

November 14, 2023

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Very prompt service and recall repairs and great customer service by all department staff involved. More

by topgatorlpd13
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Recommend Dealer
Yes

Other Employees Tagged: Ken Orr

November 13, 2023

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First rate service every time. I’ve be a repeat customer for twenty years now. More

by JOHNI626
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Recommend Dealer
Yes

November 13, 2023

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As always Ken was professional and courteous. The car was retuned on time with no problems More

by barryhickey
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Recommend Dealer
Yes

Other Employees Tagged: Ken Orr

Nov 14, 2023

barryhickey responded

Confirmed

November 13, 2023

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Employee Rating

Excellent, no nonsense service. I had to come a second time for parts replacement, but everything went smoothly both times. More

by Stefan C
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Recommend Dealer
Yes

Other Employees Tagged: Ken Orr

November 12, 2023

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Very courteous dealership. Service bay and employees make it easy to want to keep coming back. Always ready to help and quick responses. Love this dealership. More

by Terryfultz
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Recommend Dealer
Yes

November 09, 2023

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Employee Rating

Efficient with no additional issues arising and solved the issue within a reasonable time frame. More

by rynako.nanashi
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Recommend Dealer
Yes

Other Employees Tagged: Ken Orr , Micheal Bucklew

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