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Zak Sands
393 Reviews
Dealership Experience
3 yrs, 7 mos
Industry Experience
3 yrs, 7 mos
Languages Spoken
English
Spanish
393 Reviews
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393 Reviews of Zak Sands
July 22, 2023
The technicians performed the necessary repairs, but it was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to a was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to any of them. If the voicemail system isn't working, they really need to fix it soon and explain to customers that they're not able to listen to voicemails (or be more diligent about answering their phones!). I hope other customers don't find it as impossible to speak with their rep as I did. More
by BRADEN.WEINMANN
Verified CustomerOther Employees Tagged: James Seher
July 18, 2023
They did an amazing job very personal. They were kind and allowed me to feel comfortable to bring my car in. They were kind and allowed me to feel comfortable to bring my car in. More
by BANUELOS20TERRELL
Other Employees Tagged: Anthony Hoover, James Seher , Heath Marquardt, Susana Mora Navarrete, Magdai Perez, Bryan Sharer
July 12, 2023
The reason for 3 stars is the time it took for service. I had a 10:30am appointment and I arrived 10 early. My car wasn't pulled into the garage till 11:15am. I came in for a oil change and tire rotatio I had a 10:30am appointment and I arrived 10 early. My car wasn't pulled into the garage till 11:15am. I came in for a oil change and tire rotation. My car was done till 12:15pm. It just shouldn't take this long to do this service. The previous time it took 2 hours for the same service as well. I have a maintenance plan with the dealership so I am hoping the next time I come in things will be better. On the positive side Zak was a great guy and very helpful. More
by BOSSHOGGNINJA
