Zamir Amin

Sales person wants excellent made certain we had everything that was needed paperwork etc. Nancy service manager was very thorough with everything and necessary repair that needed to be on coaster p everything that was needed paperwork etc. Nancy service manager was very thorough with everything and necessary repair that needed to be on coaster passenger side rear window More

by claudconw Verified Customer Verified Customer

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I love Livermore Audi! It's my third car I have bought there. Super sales and service. Warm and friendly. It's my third car I have bought there. Super sales and service. Warm and friendly. More

by georgeatechie Verified Customer Verified Customer

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Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken care off for over 10 years now and she has never let me down. She is a most valuable asset to the Livermore Audi dealership and a reason why I keep coming back. Take good care of her ! More

by VANWONTERGHEM1 Verified Customer Verified Customer

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James and Zamir were awesome. The process was painless, and the staff were excellent. If you are looking to buy an Audi, I would highly recommend Audi of Livermore. The process was painless, and the staff were excellent. If you are looking to buy an Audi, I would highly recommend Audi of Livermore. More

by kentPtierney Verified Customer Verified Customer

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What I appreciated most about Audi Livermore was the complete lack of sales pressure throughout the entire process. I had the opportunity to speak with both the sales manager and finance manager, and at complete lack of sales pressure throughout the entire process. I had the opportunity to speak with both the sales manager and finance manager, and at no point did I feel pushed into purchasing something I didn’t want. My salesperson, Jen, was exceptional—honest, responsive, and truly dedicated to keeping her word. It’s rare to find such integrity in a sales experience. I would highly recommend Audi Livermore, and especially Jen, to any of my friends. More

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Luke is a great sales rep. Had a great experience leasing a Q8 e-tron. In general, very friendly people to work with. Reasonable pricing, negotiation and very little push to se Had a great experience leasing a Q8 e-tron. In general, very friendly people to work with. Reasonable pricing, negotiation and very little push to sell any extras. Over all, great experience. More

by VINAYGP1 Verified Customer Verified Customer

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The experience was great. Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was able to find us a Q5 that had all the things we wanted at a price that was better then I expected. Louis helped find the car and when it was sold from under us, he was able to find a replacement that actually cost more, but sold it to us at the original negotiated price. The finance manager, Carlos came up with several tempting options, but since we already had a load in place we went with it. After the sale we needed some information on the sale, and even though Jen, Carlos, and Louis were off for the day, Zamir jumped in and helped us get a copy of the paperwork we needed. Overall everyone at the dealership were great to work with! More

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Great customer service and made sure I was taken care of. Made sure all my needs were met Made sure all my needs were met More

by susana.defreitas Verified Customer Verified Customer

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I had the pleasure of being assisted by Edward Green today. I have purchased multiple cars in the past and Edward was by far THE BEST sales rep I've worked with! He made the whole experience delightful, today. I have purchased multiple cars in the past and Edward was by far THE BEST sales rep I've worked with! He made the whole experience delightful, quick, and easy! He really listened to what I was asking for and delivered exactly that! He went above and beyond to locate a specific vehicle for me and even delivered it to my home. Very polite and not pushy at all! He's trustworthy and I highly recommend him! More

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Audi took my money ($34,000) without selling me a working car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024 car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024). I returned the Etron within 48hrs and demanded my money and trade in car be returned to me ($34k = $18k cash and a 2019 Mercedes Coupe trade in). I was told no, by Sales Mgr. Adris. He then offered to replace the Etron with another car instead. He asked for 30 days to do it. He located and swapped 2021 Q5 premium after waiting a month in late May. The 2nd car, the Q5 swap, also failed. The 2nd car had engine failure. It is now Nov and I have no car. Audi tried to offer me another Q5 car today (Nov 3) but wanted me to pay more money. Keep in mind, AUDI CURRENTLY has $34K of my money from the initial transaction that they have not made good on. I still have no car. To make matters worse, I was asked to leave the loaner car and not offered another loaner or a "freakin" ride home. All of this and I still have no working car in exchange for my $34k. More

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