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group1auto group1auto at Group 1 Nissan Cedar Park

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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

February 06, 2022

Dealership Rating
Employee Rating

Daniel tried several times to sell me an Altima that was broke down, with a bad transmission. They wanted me to buy it then they would fix it. Also charging almost 1000 dollar protectant fee for paint,tint More

by ctrygirl2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 07, 2022

Group 1 Nissan Cedar Park responded

Thank you for your feedback about the Altima being sold to you because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Nathan Levias Used Vehicle Sales Manager nleivas@cedarparknissan.com

January 26, 2022

Dealership Rating
Employee Rating

The work on my car was done correctly, no complaints there. My low rating is because I was waiting in the waiting room for my car to be completed and after an hour longer than promised I finally asked More

by kfclark1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt S.

Feb 08, 2022

Group 1 Nissan Cedar Park responded

Thank you for your feedback about not being informed that your vehicle was ready because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Luis Cruz Service Manager lcruz@cedarparknissan.com

Feb 08, 2022

kfclark1962 responded

I sent an email to Luis. KFC

September 11, 2021

Dealership Rating
Employee Rating

Cedar Park Nissan bought my used car at a great price. Didn't know it was worth so much! Adrianna walked me through a simple process. Sent her the VIN with few pictures. She sent me a Firm Offer. Took t More

by B McNabb
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrianna Taylor, Derek Butler

Sep 15, 2021

Group 1 Nissan Cedar Park responded

Thank you for your kind words for Adrianna, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

August 20, 2021

Dealership Rating
Employee Rating

I recently had an oil change and tire rotation done on our Nissan. It was very fasr and well done More

by Mcphillips1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Group 1 Nissan Cedar Park responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

August 14, 2021

Dealership Rating
Employee Rating

Just got my second lease from Cedar Park Nissan. Luis Tilado did a very good job getting me into the vehicle I wanted. Everything went smoothly and I drove away in my brand new truck. More

by Rwc04.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Group 1 Nissan Cedar Park responded

Congratulations on your new truck! We're so glad that Luis provided you with an enjoyable car buying experience!

June 28, 2021

Dealership Rating
Employee Rating

Horrible place. Stay away from this dealership at all costs. Very deceptive leadership. Lemon city. More

by kingsmagictx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Group 1 Nissan Cedar Park responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at (512) 964-7590. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dustin Krieger General Manager dkrieger@cedarparknissan.com

March 27, 2021

Dealership Rating
Employee Rating

Our new car came from Cedar Park Nissan. We purchased the car there because of the “BEYOND” 5 ⭐️ customer service James provided to us. Thank you James!!! More

by LuvinDaMax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Group 1 Nissan Cedar Park responded

Thank you for your kind words for James, we appreciate it!

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