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group1auto group1auto at Group 1 Nissan Cedar Park

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Group 1 Nissan Cedar Park

2121 S Bell Blvd
Cedar Park, TX 78613

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4.5
377 Reviews
4.5

377 Reviews

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377 Reviews of group1auto group1auto

August 12, 2025

Dealership Rating
Employee Rating

Simple engine air filter change and on top of stated price, got charged $4 for misc charges. They said it goes on every ticket but 2 days ago oil change didn’t have it. Very unclear and have felt un More

by Nissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2025

Group 1 Nissan Cedar Park responded

Thank you for sharing your feedback. I understand your concern about the $4 shop charge. This fee is a standard charge that appears on every service ticket to help cover supplies and equipment used during your visit, regardless of the type of service performed. It sounds like there may have been a recent visit where this charge was unintentionally omitted, and I apologize for any confusion this may have caused. Our goal is to be as clear and transparent as possible, and we’ll work to ensure our advisors explain this upfront in the future. If you’d like, I’d be happy to go over your past tickets with you so everything is clear. Please feel free to reach out to me directly at 512-620-7200   Fredi Sanchez, Service Director Cedar Park Nissan | fsanchezgarcia@cedarparknissan.com

August 10, 2025

Dealership Rating
Employee Rating

Very courteous. Not a longtime waiting. Waiting room had nice facilities. Good to have options for coffee. More

by Tish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Group 1 Nissan Cedar Park responded

Hi Tish, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 10, 2025

Dealership Rating
Employee Rating

Only one suggestion for service. Please give more attention on customer specific concerns , Thank you More

by sudarshan.devadiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Aug 11, 2025

Group 1 Nissan Cedar Park responded

Hi Sudarshan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 07, 2025

Dealership Rating
Employee Rating

The guy's are all respectful and trustworthy. They let me know what exactly needed to be done with my car and the work was done in a timely manner. I will be returning my vehicle to them every ti More

by rhondafaglie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

Group 1 Nissan Cedar Park responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 06, 2025

Dealership Rating
Employee Rating

Any dealership can sell you a car, but it is the service department that will keep you coming back! Cedar Park Nissan has the best service department!!!! More

by jn1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Saucedo

Aug 07, 2025

Group 1 Nissan Cedar Park responded

Hi, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2025

Dealership Rating
Employee Rating

Manuel was the best, thank you for helping me and take care of my car. More

by majito_andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Group 1 Nissan Cedar Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Manuel here at Cedar Park Nissan! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2025

Dealership Rating
Employee Rating

Alex in Service was very Professional, Nice and Thorough. I appreciated the help and working with him. Thanks, Alex! More

by Nancy_annemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Jul 25, 2025

Group 1 Nissan Cedar Park responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at Cedar Park Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

Dealership Rating
Employee Rating

Dillon has been my service advisor for several visits at Cedar Park Nissan. Every service appointment I feel like I am well taken care of, and most importantly I don't feel like they are up selling me on se More

by Alma V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Group 1 Nissan Cedar Park responded

Hi Alma, thank you for your kind review; we are happy to pass along your comments to Dillon here at Cedar Park Nissan! Thanks again for the recommendation, and have an amazing day!

July 18, 2025

Dealership Rating
Employee Rating

Joseph was helpful and I thank the technicians that worked on my car! The areas for waiting was clean and everyone was friendly! More

by auntgrandma50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph

July 16, 2025

Dealership Rating
Employee Rating

We were approached as soon as we walked in and were well taken care of. More

by Cristabel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Jones

Jul 17, 2025

Group 1 Nissan Cedar Park responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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