justin eick | Page 5

Justin Eick was great to work with, very informative and provided overall great customer service! Look forward to driving my new Jeep! Would recommend to family and friends. provided overall great customer service! Look forward to driving my new Jeep! Would recommend to family and friends. More

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Dealership provided all the necessary assistance in purchasing my new vehicle. purchasing my new vehicle. More

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me and my friends and relatives have bought 10 cars from hawk need i say more if i were not happy i would not have came back all my people are very happy with thier cars hawk need i say more if i were not happy i would not have came back all my people are very happy with thier cars More

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Great customer service, everyone was very friendly and helpful. They guided me and answered any questions I had. The process went pretty quick, I was very satisfied with my new purchase. helpful. They guided me and answered any questions I had. The process went pretty quick, I was very satisfied with my new purchase. More

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Gary and Tom are the absolute best they aim to please I am very happy with my New Car every one there was friendly and offer service 🥰🙏🏾 am very happy with my New Car every one there was friendly and offer service 🥰🙏🏾 More

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I was a fantastic working with Justin toady. I was very happy with the entire experience. Best past was that I didn't feel pressured nor rushed throughout the process. happy with the entire experience. Best past was that I didn't feel pressured nor rushed throughout the process. More

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Justin Eick and Frank Infelise were an absolute delight to work with. Since I lived in another state I relied heavily on Justin providing accurate info about the vehicle I had planned to purchase and he e to work with. Since I lived in another state I relied heavily on Justin providing accurate info about the vehicle I had planned to purchase and he exactly that. Justin provided pictures of the vehicle, promptly answered my question, and even responded on his day off to a couple of concerns I had. He is exactly what you'd want in a sales person. He did exactly what he said he was going to do, the way he said he was going to do it, and in the manner he said it would be done. There were no surprises when working with him. I told him what time my plane would land and the time I had planned to be at the dealership to take delivery. As promised, the vehicle I was purchasing was clean and ready to go, sitting out front when I arrived. I'd also like to say that working with the Business Manager Frank Infelise, was a pleasant experience. He handled all of my paperwork, the process was quick and seamless. He didn't push any products on my and answered any questions I had. Justin and Frank are a dynamic duo. The only issue I had during my experience is with their General Sales Manager, Heather Garcia. Her willingness to lie about Electronic Vehicle Tracking System (EVTS) being factory installed is just wrong. Lowering the price on the internet to draw traffic and then increase the price back to where they want it to be, less incentives, and then lying to customers like EVTS is factory installed should be criminal. Anything factory installed will be listed on the Monroney sticker. If dealer installed there should be an affix addendum/add-on sticker attached to the vehicle. If you're ever at Hawk and she makes this criminal attempt to get you to purchase what an ethical manager would refer to as a backend product, refuse to pay. Little did she know as she was going on her rant about it being a factory installed item, my wife recorded her saying such. Price the vehicle for what you want and then sell it. No need for the song and dance. I would have purchase the vehicle without such because Justin and Frank were a delight to work with. Heather, the person who is tasked to be the General Manager, is the one who blew it for me. While I would be happy to work with Justin and Frank again, Heather I could do without. She's a dishonest person who should hold the position she's in. Folks like myself have no problem paying a premium for great service, experience, and product, there's no need to lie to get a customer in the door...and then to say that it's "factory installed" just to force the product is wrong. Also, be mindful they she tries to be clever by being certain to never disclose such on the bill of sale so that she can say...we never charged for that and I never said it. What Heather failed to realize is that EVERYTHING these days are recorded...including my experience at the dealership with her. More

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My husband and I have purchased 3 vehicles from here and the experience has been exceptional! Justin is great and always meets our needs! Thank you! the experience has been exceptional! Justin is great and always meets our needs! Thank you! More

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Justin was fantastic! He listened to my needs and helped me find the perfect vehicle for my family. I love my new car and look forward to working with Hawk again in the future. me find the perfect vehicle for my family. I love my new car and look forward to working with Hawk again in the future. More

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We would recommend Justin to anyone. Friendly. Makes the entire experience of buying a car as less stressful and more fun. Treats everyone with respect and courtesy. entire experience of buying a car as less stressful and more fun. Treats everyone with respect and courtesy. More

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