logan krafft
logan krafft at Ken Ganley Kia Clarksburg

logan krafft

Service advisor

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

Contact Me
4.7
30 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

1 yr, 7 mos

4.7

30 Reviews

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30 Reviews of logan krafft

July 03, 2025

Dealership Rating
Employee Rating

They are the best! !! I bought my car here and always come back to have my service done. They are so friendly and always professional. More

by Princessbrandi6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: michael carver

Jul 04, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Dealership Rating
Employee Rating

I went in for a service issue and the department was excellent at helping me when I was in an emergency situation. Ended up going up to the sales department and they knocked it out of the park on gettin More

by Danpowell1530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

Friendly, fast, affordable. Very professional, they make sure you know exactly what's going on with your Kia. More

by ronnie.gainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

Jul 02, 2025

Ken Ganley Kia Clarksburg responded

Hello Ronnie, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

Dealership Rating
Employee Rating

Service is a joke don't waste your money getting extended warranty my trunk latch stopped working had vehicle less then 2 yrs already had to shop for burning oil fast and the trunk latch said burning oil is More

by Foster
Recommend Dealer
No

Other Employees Tagged: Tenley Miller, michael carver

Jun 12, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 29, 2025

Dealership Rating
Employee Rating

Friendly, thorough service. Quickly addressed my issues got me back on the road. Waiting area is very nice More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

May 31, 2025

Ken Ganley Kia Clarksburg responded

Hi Steve, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Dealership Rating
Employee Rating

Fast and friendly service every time we stop in there for routine maintenance on our 2024 Kia SORENTO. More

by tinamj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

May 23, 2025

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 17, 2025

Dealership Rating
Employee Rating

I had marked on my calendar that I had an oil change/maintenance appt at 9 am they didn't have me on thier schedule but promptly took care of me. Service department is always nice and finishes in More

by alabenne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: michael carver

May 20, 2025

Ken Ganley Kia Clarksburg responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 16, 2025

Dealership Rating
Employee Rating

This dealership runs like a well oiled machine. We were satisfied every single time they serviced our hybrid. More

by Hudsonsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

May 19, 2025

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Dealership Rating
Employee Rating

Very efficient and nice to the customers. In and out in the time they told us. More

by Rsgj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

May 12, 2025

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Dealership Rating
Employee Rating

Young guys in the service department are dismissive, rude , arrogant and disrespectful. They won't listen to anything the customer tries to say and you simply can't get your vehicle serviced properly or your More

by Forte22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler/mechanic .

May 10, 2025

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

1

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