logan krafft
logan krafft at Ken Ganley Kia Clarksburg

logan krafft

Service advisor

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

Contact Me
4.6
36 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

1 yr, 10 mos

4.6

36 Reviews

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36 Reviews of logan krafft

October 03, 2025

Dealership Rating
Employee Rating

Great service in and out. Very polite employees. They let me sit with my dog in the waiting room. More

by Cat73062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

Oct 07, 2025

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Dealership Rating
Employee Rating

Great price on oil change cost plus multi-point inspection. Honesty in evaluating service needed. More

by westontransfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

September 07, 2025

Dealership Rating
Employee Rating

Helpful and kept me updated on my service. Service was fast and easy on my part. More

by esricottilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

August 08, 2025

Dealership Rating
Employee Rating

I have bought three vehicles in the past from this dealer and that's where they go for all their service. They take care of me and it's a very comfortable, quiet, nice place to wait on your car and if there' More

by Jtraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

Aug 10, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

Dealership Rating
Employee Rating

no words honestly. really just all over the place and i don’t trust the service department More

by abithompson4335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 28, 2025

Dealership Rating
Employee Rating

We had great experience with Jordan when purchasing our Sorento last year. We recently had it serviced and not only is Jordan top notch in the sales dept but this service dept is outstanding. I have hig More

by Philly26508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Clarksburg. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 03, 2025

Dealership Rating
Employee Rating

They are the best! !! I bought my car here and always come back to have my service done. They are so friendly and always professional. More

by Princessbrandi6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: michael carver

Jul 04, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Dealership Rating
Employee Rating

I went in for a service issue and the department was excellent at helping me when I was in an emergency situation. Ended up going up to the sales department and they knocked it out of the park on gettin More

by Danpowell1530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Insani, Robbie Quici , david babel

Jul 07, 2025

Ken Ganley Kia Clarksburg responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Dealership Rating
Employee Rating

Friendly, fast, affordable. Very professional, they make sure you know exactly what's going on with your Kia. More

by ronnie.gainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tenley Miller, michael carver

Jul 02, 2025

Ken Ganley Kia Clarksburg responded

Hello Ronnie, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

Dealership Rating
Employee Rating

Service is a joke don't waste your money getting extended warranty my trunk latch stopped working had vehicle less then 2 yrs already had to shop for burning oil fast and the trunk latch said burning oil is More

by Foster
Recommend Dealer
No

Other Employees Tagged: Tenley Miller, michael carver

Jun 12, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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