"Upon conversing with Mark Harrington, our issues were efficiently resolved.
I have been satisfied with Jerry's Ford Sales and Service, especially Anthony Roman in Service since 2014, his replacement Aly Herrera since 2016 and now Mark Harrington the General Manager who after initial runaround with sales staff ascertained that issues with my car were efficiently resolved.
Many Thanks to Aly Herrera and Mark Harrington.
"I had 3 things I wanted the technicians to look over. They fixed one, they couldn't recreate the second and the third was the floor vent which doesn't feel like it is working especially when you wear dresses and it's cold outside. They said it is working and I'm not the first to comment about this condition. I said it must be bad design which shocks me as all of my other Hondas have awesome heating and cooling."