"On very short ( none really) notice Julie accepted my new Lotus for its 1st service just prior to my leaving town for a week. As she had a full book, she indicated that it just might not be done when I returned. I received an email on the second day of my trip that the car was done, ready for pickup when I returned. Thanks, glad to have it back."
"Service advisor Nick Sparrow always kept us update on the condition of our car while waiting for it's parts to come and he is very helpful to answer all our questions in concern.