2 days ago
"Went to get routine maintenance and check up on updating the navigation in my 2014 Scion FR-S. Technician didn’t record video so I didn’t know what was done to the car until I read the invoice sheet. Even then, service advisor did not seem interested in explaining what the techs wrote down on the sheet. Could barely make sense of it. This was the 2nd time I asked to have the nav / system updated (last time, they told me to go to the Toyota website to download it, which isn’t true; you need a special service tool) and they still gave me the same run around—didn’t seem to know how at all. Oil change was fine. Service Porter was burning the clutch trying to bring the car over to me."
3 days ago
"My wife took our car in for oil change,they recommended front brakes to be changed, they said there is only 3mm left and she might not be able to make it home. I told her to take it to NAPA auto care ,they said we don't need it and they showed her and she took a picture. I wish I could post the pictures on here"