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Audi Hawthorne

Hawthorne, NY

not yet
rated
278 Reviews

151 Saw Mill River Road

Hawthorne, NY

10532

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278 Reviews of Audi Hawthorne

May 20, 2024

Visited Audi Hawthorne about a month ago for a test drive and I must say I was highly impressed by their customer service. I visited other Audi Dealerships on my search and they couldn't compare. I met with More

by johnfdamiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Aniello DeVita, Jason Lee, Carmelo Caban
November 08, 2023

Only dealership that tried to charge a 25K markup over MSRP on a premium model. Went to two other places, charged a more reasonable 10K. Probably just an inexperienced sales kid, but beware. You can do be More

by Parkway3976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan
October 07, 2023

Never lease or buy a car from this dealership. Avoid at all costs. I leased a 2021 A4 from them and it has been nothing but problems from the moment I drove the car off the lot. I’ve had to take t More

by gbruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Bell, Timothy Pillon, Natalia Stockinger
July 07, 2022

Exceptional experience. Started with the website and the comprehensive information found there. Having an appointment set and the Audi SQ5 prepared for my arrival. After dri More

by tacamporab8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morrisey, Marty Cerrone, Jason Spencer, Tracey Keith
May 25, 2022

They did a fantastic job with customer service through the entire process. Followed up post sale multiple times More

by Anchile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff sheriff
March 25, 2022

I had a great experience getting my car here. They were very helpful and informative and the turnaround was very quick. More

by PeteyMack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sharid, Jason Spencer
March 19, 2022

Worst experience I have ever had in any dealership. .. staff was arrogant, borderline rude, and basically said "10% over sticker price, that's what you're going to pay for the car" Didn't care to explai More

by arod16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leonard Williams
February 15, 2022

I had such a great (fun) experience here. Nicolas, Jason and Joey were fantastic: informative, transparent, cared about me as a customer, and had real integrity. This is my first time leasing More

by cecilyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Spencer, jonathan zippo, Tracey Keith , Nicolas Ghantous , Joe Parubi , Virginia Caviola
Mar 16, 2022 -

Audi Hawthorne responded

@cecilyt- thank you so much for the 5 star review of Audi Hawthorne! We are so glad to hear of your great experience with the team. Enjoy your new Audi EV! - Jason S. Lee- General Manager

December 14, 2021

Leonard and Tracey helped find a vehicle that fit my overall criteria, price range, and preferred colors within 2 weeks of my first visit to the dealership. During a time when inventory is at an extreme More

by LH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Spencer, Tracey Keith , Leonard Williams
November 14, 2021

My mother and I went to the Audi Hawthorne dealership and were instantly greeted with overwhelming excitement, enthusiasm, and energy from Mr. Leonard Williams. He was very understanding of our situation, ga More

by Bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Williams
Nov 23, 2021 -

Audi Hawthorne responded

Hello Bryan, Thank you so much for the amazing 5 star review of Audi Brand Specialist Leonard Williams. We are delighted to hear about your great experience at Audi Hawthorne! Enjoy the new vehicle- Jason S. Lee General Manager

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