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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,652 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,652 Reviews of Hendrick Lexus Northlake

June 01, 2024

Eddie is always a joy to work with. He’s very accommodating and gets me in and out quickly More

by danielbeam86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
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Helpful
June 01, 2024

Went in for routine svc. Vehicle was making a sound when stopping the team was patient with me and listened. And solved the problem. The maintenance manager did the ride alo More

by kelseywall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman, Vincent "Coach" Williams
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Helpful
May 30, 2024

Lexus of NORTHLAKE has always given me great service . Eddie was great to work with and kept me informed on everything going on with my car .I would recommend Lexus Nothlake for all your needs More

by SJenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
May 31, 2024 -

Hendrick Lexus Northlake responded

S. Jenkins, thank you so much for taking the time to share about your recent service experience with Eddie and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

Helpful
May 30, 2024

Eddie was really helpful and friendly. Got me a great loan car so I could drive the new Rx350. More

by Pamdido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
May 31, 2024 -

Hendrick Lexus Northlake responded

Pam, thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Eddie and our team and can’t wait to hear what you think of the new RX350!

Helpful
May 30, 2024

Eddie Hart is very professional, His product knowledge and customer service make my experience superior More

by mrubenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
May 31, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Michael! We really appreciate your positive feedback about Eddie and our team and look forward to serving you again during your next visit. Thank you for your loyalty!

Helpful
May 30, 2024

Eddie Hart is my wonderful go to person at Hendrick Lexus Northlake. He is always great in keeping me in the loop with my car. More

by annthorpe08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
May 31, 2024 -

Hendrick Lexus Northlake responded

Ann, thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

Helpful
May 30, 2024

Only place I take my car! Eddie surpasses expectations each and everytime. Trustworthy and reliable are the first two words that come to mind. More

by Adrienne W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
May 31, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Adrienne! We really appreciate your positive feedback about Eddie and our team and look forward to serving you again during your next visit. Thank you for your loyalty!

Helpful
May 28, 2024

Thank you Hussain for the great experience purchasing a car from you. Hussain was very professional and answered every question me and my wife had regarding the jeep. More

by Chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
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May 29, 2024 -

Hendrick Lexus Northlake responded

Chad, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new jeep and welcome to our Hendrick Lexus Northlake family!

Helpful
May 28, 2024

I had the best service experience of my life at Hendrick Lexus Northlake. There’s no other place that you should be getting your vehicle serviced. Especially if you are driving a Lexus! More

by Sabin C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
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May 29, 2024 -

Hendrick Lexus Northlake responded

Charles, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for being part of our Hendrick Lexus Northlake family!

Helpful
May 28, 2024

I always have a great experience at Lexus Northlake. I recieved outstanding care from Jeremiah Vasquez. He was not only knowledgeable of the vehicles but made sure to point out the important safety feat More

by Dee
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerimiah Vasquez 5 stars, James Rafidi
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May 29, 2024 -

Hendrick Lexus Northlake responded

Dee, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jeremiah and James. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

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