124 Georgia Ford Dealers

We were on a road trip from out of state when we had - lnrreed

We were on a road trip from out of state when we had unexpected trouble with our vehicle that had to be repaired before we would be able to drive the 5 hr drive back home. We reached out to Rivertown Ford in Columbus as it was the closest dealer to where we were. Mackenzie in the service department was both empathetic and responsive and got us an appointment for the very next day to get our vehicle in. She kept us up-to-date with the status of the repairs needed and a part that needed to be ordered. The part came in and vehicle was repaired more quickly then they promised and they worked to ensure everything was covered under our warranty. For what could have been a nightmare experience to breakdown out of state on a roadtrip far from home, they made the entire experience as smooth and fast as possible. We could not be more pleased with the service department and Mackenzie specifically. We only wish they were our local dealer so that we could use them all the time!!

Ashley and Aaron made were extremely, patient, and - denisetallent56

Ashley and Aaron made were extremely, patient, and helpful, making my purchase of my vehicle to go smoothly. They went above and beyond the call of customer service. I love my new ride💕

This sales team is the absolute best. - tomberlinhome

This sales team is the absolute best. I will continue to purchase all my vehicles through Woodý Folsom auto group because they are fair dealing, and work tirelessly to find the perfect vehicle at the best price. Their customer service is second to none and the sales team always brings a no pressure approach with friendly and helpful advice. Thanks Jake Barnes and the Woodý Folsom team for an always delightful buying experience.

Franklin's Spring Creek Ford offers excellent service. - axgodwin

Franklin's Spring Creek Ford offers excellent service. This was the easiest trade and purchase I ever made. It was well worth the drive.

They went out of there way to help us! - dkitchen55

They went out of there way to help us!! They made everything fast and easy!! Everyone very friendly!!

Joyce Day gave us a great deal at Riverbend on our f350. - knblack

Joyce Day gave us a great deal at Riverbend on our f350. We had a great buying experience. I would highly recommend Riverbend to anyone.

We are very satisfied with the service we have received - jgaskins61

We are very satisfied with the service we have received at Griffin Ford in Tifton, Ga. We would and have recommended them to family & friends for sales and service. Thanks Griffin Ford for taking such good care of us and our Lincoln!

always right place to get right deal,,,see barry,,, He - truckshop191

always right place to get right deal,,,see barry,,, He will handle rest,, Great dealership,,, bought here several years cant count trucks purchased from ronnie thompson ford ,,,thanks Barry for our many years of service,,,friends for life,,,,

I had to go to the dealership after 4 un answered - Edgar ruiz

I had to go to the dealership after 4 un answered messages for a warranty issue. I was teated in a extremely rudeway by employee. I was told I had to drop my car 3-6 days to just get it look for a warranty issue. I asked for an appointment to come later I was told no appointments were provided for this and my car had to stay there. THIS CLEARLY DONE SO I WOULD NOT LEAVE MY CAR THERE (who can afford to leave their car there for 3 days just to get it diagnosed?) I was not offered to leave my name or offered an appointment to come back by service manager. I CALLED BACK WITHOUT SAYING IT WAS A WARRANTY/RECALL ISSUE AND WAS OFFERED AND APPOINTMENT. I went back and requested to talk to manager. I spoke to manager who did apologize asked me that if i wanted to drop my car it would be 3-4 days as appointment were ONLY to talk to a Technician not to get service. HE FURTHER WARNED ME THAT MY CAR WOULD HAD TO STAY IN THE DEALER FOR UP TO 2 WEEKS IF PARTS WERE NEEDED. THIS WAS A LIE FOR ME NOT TO LEAVE MY CAR. FURTHERMORE I AM SURE NO WHITE MIDDLE CLASS PERSON WOULD HAD BE TREATED THE WAY I WAS TREATED. ****I called another dealer and was scheduled for an appointment next day. I was put on an uber to go back home after the appointment and my car was delivered to my house 5 hours later with all work done*** I hope this helps you to make a decision.

They were there when I needed the m, and came through - Karenminer59

They were there when I needed the m, and came through for me when needed

Great experience, followed up at least twice a day, cared - 4evayoung.1973

Great experience, followed up at least twice a day, cared about making everything as smooth, as possible. Delivered on everything that was promised!!

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

Overall a good experience. - Jdpowell1634

Overall a good experience. I didn’t like that ford don’t provide 2” sleeve and tie down hooks in bed that they did in my 2017 that I ordered from Allen vigil ford . It took 6 months this time to get truck compared to 4 months last time and im not really sure why the difference.

I purchased a car on April 4th. - nathan

I purchased a car on April 4th. The buying experience wasn’t the worst but still your typical back and forth let’s see what we can do, let me ask the manager etc etc. fast forward to today and I still haven’t received my tag. The temporary tag expires on the 19th. I called last week to ask them what the situation was and was told the mail is slow and that I should go to the tag office to deal with it, but that they would look into it and get back with me. I never received a call back. I called again yesterday and asked again. Was told they would get back with me. And never did. So today I decided to go up to the tag office to see what the situation is so I can get my tag. An hour and a half of my day I had to spend on this. They told me at the tag office that the tag was applied for on May 8th. The day I called them to ask where it was. I contacted Wade Ford again today and was hung up on once after asking for a manager and then put on hold for 10 mins and then sent to the same voicemail from finance that never called me back. Horrible customer service and a complete lack of doing their job! And not willing to own up to it or make it right! I will never buy another car here again!

Added a 2023 Raptor to my fleet. - CoreyB

Added a 2023 Raptor to my fleet. Very good experience working with Tim and the entire team at North Georgia Ford.

We were very pleased with the customer service. - petersonlloydjr

We were very pleased with the customer service. Fast,efficient&friendly. Our service rep was on his game

My experience was a pleasant one,from the test drive to - budwrench29

My experience was a pleasant one,from the test drive to the paper work, everything went smooth.I will definitly buy another vehicle at Lithia Springs Ford.Thank you!

my dad purchased a gently used trade SUV here with 47k - CONSTANCE BULLARD

my dad purchased a gently used trade SUV here with 47k miles and had to bring it back to the dealership twice because of several issues with alarm codes and a inoperable truck door, the code popped on the the first day out of the dealership and when we took it back to be fixed it took over 2 weeks to repair. the shop their best to work on the issue but the customer was not even offered a loaner to get around in until 2 days before the car was done. my issue is that vehicle was turned around way to fast and sold to the next customer with a bit of issues and 2 open recalls. Kept asking for a loaner because no customer should have to wait weeks on a car to be repaired fresh off the lot and no one even bother to call to offer Mr. Sheffield some sort of solution to get around they handled my dad as if he ordered a cheap burger and they got it wrong. The customer service seriously lacks will not recommend Riverside Ford.

Dara Rose is one of the most professional car dealer - Brian Metro ATL

Dara Rose is one of the most professional car dealer salespersons I have ever worked with. Dealerships have gotten a bad rap over the years, but, Dara proved that there are honest car dealers in Atlanta who prefer to educate the consumer before buying to make sure a car was right for me. Since then I have taken the chance to return to the service department to regularly maintain my other 2-Fords because they don't suggest repairs that don't need to be made. Their curbside service vehicle pickup program is the icing on the cake, it makes your life so much easier, and a reason why not to choose anyone else.

Service received was above and beyond. - aremuogunleye

Service received was above and beyond. The technical support was excellent. All my concerns about my car break down was resolved in 2 hours. I am a happy customer.

Purchased a few vehicles from Pugmire Ford of - mikec

Purchased a few vehicles from Pugmire Ford of Cartersville and always used them for service. They always do a great job!

Very friendly and knowledgeable people who answered my - pspruell48

Very friendly and knowledgeable people who answered my questions and worked with me to get a great deal.

Great service allways honest and better than any other - Ferchorincon822

Great service allways honest and better than any other dealer ford around , we had a very sad experience with the fird dealer at ga mall fird , over charging us for service and parts and we quited the same service at the howell ford , and gratefully they took care of with almust not charge at all Thanks to the howell’s For be honest

Kathleen is very knowledgeable on the new Ford features. - chagos68

Kathleen is very knowledgeable on the new Ford features. We traded from 2018 to 2023 model and things have changed considerably regarding bells and whistles. She knows her stuff. Kathleen worked tirelessly with us (it was her day off) to reach an agreement on the purchase. Out of her control was the super long process of our vehicle appraisal, and prep of purchased vehicle. (Only one person in prep area, and we were there 6 hours total). So, although I give Kathleen a huge 5.0, overall, I have to rate the dealership a 4.0. I sincerely believe the folks inside could have done more to speed up the purchase process.

An absolutely TERRIBLE EXPERIENCE! - dbdwriter

An absolutely TERRIBLE EXPERIENCE!!! We had to fight to get them to honor an advertised price only to find out after we paid that the truck was LITERALLY DEFECTIVE! Do yourself a favor and buy elsewhere!

If you want a no pressure experience I highly recommend - D Boshers

If you want a no pressure experience I highly recommend working with Jordan Wilkins. I’ve been shopping for a Branco Sport for a few weeks and he has been great to work with. I absolutely hate car shopping but really appreciate Jordan’s approach.

I purchase my Ford Escape from Legacy Ford. - Edward Bernard Strozier

I purchase my Ford Escape from Legacy Ford. Legacy is my full-service dealer because they give accurate, fast and supreme service.

Do not take them at their word, get everything in - Lou

Do not take them at their word, get everything in writing-I traded in two motorcycles at a discount price to make the deal. The trike needed a battery due to it sitting and the salesman, Daniel Coble told me when asked about the cost of replacing the battery, “don’t worry about it, we’ll take care of it”. When I gave him the bill for $165 he acted as if it wasn’t discussed. He then went and got his sales manager Kaden Taylor and he wanted to play semantic games by asking if we said that we’d pay. We just made a deal for a total of $70,000 and they were willing to lose a future customer over $165-Good for you Daniel and Kaden, my next vehicle will not be a Ford and my advice to all of my friends and family is to go elsewhere.

We were car shopping online and found they have the... - De-Lin Macive Xiong

We were car shopping online and found they have the vehicle we like. Contacted them via email and they were very friendly and they responded quickly. Understood our budget limit and kept us updated if there's any changes on the price. Special thanks to John King who patiently answered my questions about the vehicle. Unfortunately we could not make a deal but I would recommend them.

Purchased a used car on July 15th from Hodges - a note on - Scbluedog

Purchased a used car on July 15th from Hodges - a note on our sales agreement was that the blind spot monitor was to be replaced at no charge as they had ordered the part in May, but it was on backorder. Called in September to inquire about the part and Dawn advised she knew nothing about it and provided her the VIN#. Have called 6 other times, and noone seemed to know about the missing part. Left 2 messages and never received a return call. Called AGAIN when I spoke with Dawn and mentioned I may need to engage a lawyer, she advised me to call my salesperson Ashley Sheldon. I texted her and explanded the situation. Low and behold they found the part with MY NAME on it and phone number. However, since the dealership has sold, I would now have to pay for the part and the labor to install it even though it was part of our sales agreement and I have been trying for months to get a status on the part. She then says they called and talked to someone who "knew" me. I explained that my number is a cell number and I am the only one who answers it. I have no calls from this dealership on my Verizon bill, and re-iterated that I never received a call from them. I have all of this exchange via text message. Filed a complaint with the BBB and guess what, they didn’t respond to the complaint, therefore you have my review!