Arella Berger
Sales & Leasing Consultant
Mercedes-Benz of Annapolis
324 Sixth St
Annapolis, MD 21403
Dealership Experience
1 yr, 9 mos
Industry Experience
3 yrs, 8 mos
46 Reviews
Write a Review46 Reviews of Arella Berger
May 31, 2024
Arella was the best! She was attentive and answered all my questions! I will recommend her to my family & friends! She was attentive and answered all my questions! I will recommend her to my family & friends! More
Other Employees Tagged: Dean Cunningham, Allen Belcher
May 22, 2024
Arella Berger, Exceptional Customer Service. My wife and I recently had the pleasure of working with Arella, and she exceeded all of our expectations. From the moment, we stepped into the showro My wife and I recently had the pleasure of working with Arella, and she exceeded all of our expectations. From the moment, we stepped into the showroom, she greeted us with warmth and professionalism. Arella took the time to understand our needs and preferences, and she went above and beyond to accommodate our vehicle build requests. She communicated well throughout the process and kept us up-to-date on our vehicle statuses. Her transparency and honesty throughout the process is greatly appreciated. Moreover, she made the entire purchasing experience seamless. I highly recommend her as a salesperson to work with. In the end, we drove off the lot with 2 of our dream vehicles. Overall, we recommend Arella Berger to anyone in search of a premium automotive experience. Five stars doesn't do justice to the level of service she provided. Thank you Arella for exceeding our expectations. More
May 08, 2024
Arella was pleasant to work with and she made the experience enjoyable! Her service was wonderful experience enjoyable! Her service was wonderful More
Other Employees Tagged: Larry Cash,Sr
May 04, 2024
Excellent experience working with Arella. She was prompt and ready to serve the customer. My wife and I did not feel pressured during the purchasing process and she was successful in finding She was prompt and ready to serve the customer. My wife and I did not feel pressured during the purchasing process and she was successful in finding the car with the options we were looking for. More
Other Employees Tagged: Larry Cash,Sr, Rori Brown
May 01, 2024
Very informative and aware of my feelings. I highly recommend Arella and Michael. They made me very comfortable and feel very excited about my new car purchase! I loved the experience. I highly recommend Arella and Michael. They made me very comfortable and feel very excited about my new car purchase! I loved the experience. More
Other Employees Tagged: Michael Herron, Allen Belcher
April 28, 2024
Arella was great she knew everything about the AMG . No pressure. She was very patient with my wife on the tutorial of the vehicle. Everyone at MB of Annapolis was Awesome! We are a repeat customer. No pressure. She was very patient with my wife on the tutorial of the vehicle. Everyone at MB of Annapolis was Awesome! We are a repeat customer. More
Other Employees Tagged: Michael Herron, Allen Belcher
April 25, 2024
Being a single female, I launched into my search for a new car expecting an intimidating, uncomfortable proposition ahead. At MB Annapolis I was lucky to work with Arella, who was friendly, professional, new car expecting an intimidating, uncomfortable proposition ahead. At MB Annapolis I was lucky to work with Arella, who was friendly, professional, and really knows her stuff! I tend to be very detailed and precise and somehow she not only endured but also was always patient with all my unending picky questions. She is highly knowledgeable about her products. Best of all Arella was extremely responsive, replying to phone calls and messages immediately. She walked me through a build, and also after several efforts to locate a compatible car, found just what I wanted. So I had my new car months in advance of original expectations. This dealer also has their process down cold - perfectly organized and efficient from start to finish. The entire staff combined to make this a welcoming, enjoyable, comfortable experience. Thank you all again. More
Other Employees Tagged: Larry Cash,Sr
March 30, 2024
Arella was great to work with. Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family. More
Other Employees Tagged: Larry Cash,Sr
March 28, 2024
Very professional associates made the experience well worth the 2 hour drive. I would highly recommend this dealership. worth the 2 hour drive. I would highly recommend this dealership. More
Other Employees Tagged: Michael Herron, Larry Cash,Sr
March 28, 2024
Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More
Other Employees Tagged: Wayne Discus, Chris Cole, Mia Castle , Darnell Bowens