Cale Wood

Very helpful. Communication is great. Customer service is on point. I will continue have my car serviced here as well as purchase my next one. Communication is great. Customer service is on point. I will continue have my car serviced here as well as purchase my next one. More

by NA13 Verified Customer Verified Customer

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The technician was prompt, knowledgeable, and very courteous. The mobile service is a great way to get this dine! courteous. The mobile service is a great way to get this dine! More

by ROd_BRETON Verified Customer Verified Customer

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Excellent service and the Staffs are very helpful. Thank you so much for your service. Your service id excellent. i got My car early that it was ptomised. Thanks sgsin. Thank you so much for your service. Your service id excellent. i got My car early that it was ptomised. Thanks sgsin. More

by mariconcept Verified Customer Verified Customer

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Jason did an excellent job explaining all the features on the ford F150 lightning. The whole atmosphere buying the truck was very relaxing. the ford F150 lightning. The whole atmosphere buying the truck was very relaxing. More

by 8621williams Verified Customer Verified Customer

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The check in went as expected, Advisor courteous, friendly and professional. Vehicle was ready when promised. Overall gteat service friendly and professional. Vehicle was ready when promised. Overall gteat service More

by KENTOLIVER Verified Customer Verified Customer

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Customer service and value, backed by the Ford Company along with being a pillar in the local community for so long, coalesce to ensure I’m headed to Elk Grove Ford for all my future Ford needs. along with being a pillar in the local community for so long, coalesce to ensure I’m headed to Elk Grove Ford for all my future Ford needs. More

by caligreen559 Verified Customer Verified Customer

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Was told when we bought the car we would get free lifetime oil changes. Wasn’t told it was only 2 times a year. Would’ve been nice to know upfront. The girl who helped me was very sweet so it wasn’t lifetime oil changes. Wasn’t told it was only 2 times a year. Would’ve been nice to know upfront. The girl who helped me was very sweet so it wasn’t her fault. More

by SEANMSHEPHERD Verified Customer Verified Customer

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I loved that the tech came to me. This made it very easy for me. This made it very easy for me. More

by PAMDOMECQ Verified Customer Verified Customer

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I would not recommend to pay for an inspection there. I payed $205 to have my vehicle inspected, the mechanics did not even find what I originally took it in for. They found other issues and seemed upset I payed $205 to have my vehicle inspected, the mechanics did not even find what I originally took it in for. They found other issues and seemed upset I didn’t want the work done there at their prices. The day before I was told if the can’t diagnose my problem it’s free of charge. Well that wasn’t the case. I felt it was a money grab. I still have the same issue. More

by RUDY_LOPEZ Verified Customer Verified Customer

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The service department is very friendly and checked in with status updates of my vehicle. Mike was so helpful and knowledgeable every step of the way! with status updates of my vehicle. Mike was so helpful and knowledgeable every step of the way! More

by Kate M. Verified Customer Verified Customer

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