Dave Franks

(Relatively) new to the region and found this dealership through a car show they hosted. Made note of the friendly staff at the car show; they took great care of us. Ordered my dream truck through Build through a car show they hosted. Made note of the friendly staff at the car show; they took great care of us. Ordered my dream truck through Build and Price and sent it to Haag. They submitted the build sheet same day and within two months it was ready to pick up. Worked with David Franks through the entire process who was there to answer questions but never once pestered me. Finalized the deal with David and F&I Manager Jesse Bundy. David was very relaxed yet extremely respectful, had an answer for every question I asked. When it came to setting up the buy, he asked what we wanted and got us what we needed. The deal was strictly "just the facts", which is what I was hoping for. While Jesse handled getting paperwork in system and order, David showed and demoed the vehicle. When it came time to close the sale and go over warranties, protections and other services, Jesse was very knowledgable and informative and never felt pushy. He gave me an overview of the services they offered and educated me on the values they presented. Once we settled on items my wife and I required, he closed the sale with some signatures. Haag has earned a life-long customer. I would happily refer my family to Haag; David and Jesse in particular. Even with the dealership being out of my way (Boone Co., KY resident) I couldn't see myself working with anyone else. They treated my car club right at the car show and earned my interest as a potential customer, then treated me right when it was time to buy. Of note - this place seems to specialize in Trucks. They had all makes and models of course but their lot was pre-pandemic level stocked with trucks. More

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Great service, and they were very military friendly! Helped finding me the perfect deal for a great car Helped finding me the perfect deal for a great car More

by alexhudy Verified Customer Verified Customer

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I had a wonderful experience with great personalized attention to my choices and payments I wanted on my new vehicle. I would highly recommend Haag Ford to anyone looking for a new or used vehicle. attention to my choices and payments I wanted on my new vehicle. I would highly recommend Haag Ford to anyone looking for a new or used vehicle. More

by gregcarrollathome Verified Customer Verified Customer

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Dave was great. He knew what questions to ask when I was ordering my truck and followed up after their order was placed. I would recommend Dave and Haag Ford. He knew what questions to ask when I was ordering my truck and followed up after their order was placed. I would recommend Dave and Haag Ford. More

by schulte930 Verified Customer Verified Customer

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I went in expecting the the normal back and forth that is common at other dealerships and was blown away to find out that this wouldn't be the case at all. I have never had a better car buying experience at common at other dealerships and was blown away to find out that this wouldn't be the case at all. I have never had a better car buying experience at any other dealership, period. There was no hassle or haggle. Working with Paul, Jesse, Dave, and Justine was a pleasure and I would recommend this dealership to anyone who is in the market! More

by patrick.keene Verified Customer Verified Customer

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Haag ford has always been great to work with like the small friendly atmosphere, been working with same salesman for years small friendly atmosphere, been working with same salesman for years More

by DOSOWSKI09 Verified Customer Verified Customer

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Just left the dealership with a great car! My husband and I were both saying it was the best car buying experience we have ever had. Dave, our salesman was friendly and not pushy, Ryan the Sal My husband and I were both saying it was the best car buying experience we have ever had. Dave, our salesman was friendly and not pushy, Ryan the Sales Manager helped us get the pricing to what we needed for our budget, Justine the Finance person was friendly and careful to explain everything. Even the car detailers Cade and Shawn were friendly and attentive to detail. Would definitely recommend to anyone and we will be back when its time to replace my husband's car! More

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Decent prices. Good service. Quick with the paperwork. Vehicle was clean and came with a full tank. Can't ask for much more out of a dealership. Good service. Quick with the paperwork. Vehicle was clean and came with a full tank. Can't ask for much more out of a dealership. More

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We had a wonderful experience at Haag Ford! We would highly recommend buying your next vehicle at this dealership. We would highly recommend buying your next vehicle at this dealership. More

by HALTTE Verified Customer Verified Customer

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Customer service left a lot to be desired. Felt like we were burdening them with our purchase, which was an easy sale since we ordered our vehicle months before. No hand shakes, we were very d Felt like we were burdening them with our purchase, which was an easy sale since we ordered our vehicle months before. No hand shakes, we were very disappointed in the lack of friendliness and eagerness to get us in our new vehicle. The ordering process was easy, and the first salesman we dealt with was a lot friendlier than the last, unfortunately he no longer works there and we got pushed off to the next guy who was not so personable. More

by al1111111 Verified Customer Verified Customer

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