Doug Flitcroft
Doug Flitcroft at Ciocca Subaru of Pleasantville
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Doug Flitcroft

Subaru Brand Specialist

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
78 Reviews

Hello, my name is Doug, I have been with Ciocca since January of 2021. Prior to joining the team at Ciocca I was in the Navy stationed in Virginia Beach. I was born in raised in South Jersey, graduated from Lower Cape May Regional High School in 2014 before joining the Navy. Currently still live in South Jersey, huge fan of anything outdoors and Philly sports teams.

Dealership Experience

3 yrs, 6 mos

4.8

78 Reviews

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78 Reviews of Doug Flitcroft

May 30, 2024

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Employee Rating

The best dealer I been to in a lot of years word in a lot More

by MICHAELGAROFALO1050
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Recommend Dealer
Yes

May 22, 2024

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The dealer ship went out of there way to please me, very nice dealer ship More

by JKG3246
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Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale, Don Simms

May 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for the great review, JKG! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 19, 2024

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Excellent customer service! All questions are answered with transparency. I would highly recommend this dealer. This is my second car I am personally buying this dealer. I have More

by KELLY.LINDENFELSER
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Recommend Dealer
Yes
May 20, 2024

Ciocca Subaru of Pleasantville responded

Kelly, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 13, 2024

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Everyone is eager to help, I've never encountered a negative situation to date. Thank you More

by MOOSAROXX11
Sales Price Transparency
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Recommend Dealer
Yes
May 14, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Moosaroxx! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 08, 2024

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I can not express how much I loved this place Ciocca Subaru Is amazing . From Joel in sales to Santorini in sales management to this to the service department, Gretchen and the crew in the service dep More

by MSRIVERA459
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Rodriguez, Santino Botto , Ray in finance dept. wonderful

May 09, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Msrivera! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 08, 2024

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Great service it’s my first time dealing with Ciocca Subaru! Now let’s see if they stand by there promise More

by MSRIVERA459
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Recommend Dealer
Yes

Other Employees Tagged: Joel Rodriguez, Santino Botto

May 09, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for the great review, Msrivera! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 07, 2024

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I usually do not keep up well with car maintenance. I am one that hears a noise and turns the music up louder, much to my husband’s dismay. However, George in the service department makes it easy to br More

by KELLYLDECICCO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick DePasquale , George, Rose

May 08, 2024

Ciocca Subaru of Pleasantville responded

Hi Kelly, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 04, 2024

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Worked with me. Willing to negotiate, and made it hassle free. Friendly, knowledgeable, will definitely work with again. More

by JBRAVERMANMICP
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
May 07, 2024

Ciocca Subaru of Pleasantville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

May 02, 2024

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Always willing to work with me and very helpful. Also very competitive with prices. Clearly working for my business More

by KNHOJ11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, Nick DePasquale

May 07, 2024

Ciocca Subaru of Pleasantville responded

Hi Knhoj, thank you for sharing your positive experience with our service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

May 02, 2024

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Everyone is very friendly and knowledgeable. They really work with you to ensure a good experience. More

by mgom65
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Boyle, Nick DePasquale, Joel Rodriguez , Tyler - the customer experience rep - 5 stars

May 07, 2024

Ciocca Subaru of Pleasantville responded

Hi mgom, we are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

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