Farle Lutian
Farle  Lutian at Town East Ford
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Farle Lutian

Internet Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
272 Reviews

I provide world class customer service before and after the sale. I am committed to bring transparency in every car deal. I treat customers like family. Accomplishments: Over all Salesman of the Month Salesman of the Month Over all Champion - Customer Service No. 15 in the Region - Employee Excellence Award Level 3 No. 5 in Berkshire Hathaway Automotive Fleet Sales

Dealership Experience

12 yrs, 1 mo

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

Level 3 Ford Certified

5.0

272 Reviews

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272 Reviews of Farle Lutian

June 01, 2024

Dealership Rating
Employee Rating

Farle was great! Very kind and helpful. Still felt like we overpaid for warranty but Farle was great and would definitely love to work with him again if we ever go ba More

by Whitney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric

May 30, 2024

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Employee Rating

I had the best experience with Farle Lutian. He made sure to make sure I get the car of my dreams. More

by Dominguezestefani99
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ozzy Ortiz

May 31, 2024

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Farle Lutian provided you with the best experience and helped you get the car of your dreams at Town East Ford. Ensuring our customers find the perfect vehicle is our goal, and we're delighted that Farle made it happen for you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

May 24, 2024

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Employee Rating

Always a pleasure working with Town East ford. Great pricing, service and a upfront straight forward deal. Leutian had my deal and vehicle ready to go when I arrived at the dealership and sales pa More

by Jwh75098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt DeAnda, Anuj Singh

May 29, 2024

Town East Ford responded

Thank you for your review! We're thrilled to hear that you had a great experience working with Town East Ford. Providing great pricing, service, and upfront deals is what we aim for. We're glad Lutian had everything ready for you upon your arrival, and that the sales paperwork process was quick and efficient. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!

May 21, 2024

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This is our fourth vehicle to buy from Town East. Each time we have been treated good and walked away happy. More

by bellbigdog1313
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Whittington, Cas Rooney

May 22, 2024

Town East Ford responded

Thank you for your loyalty and your wonderful review! We're thrilled to have had the opportunity to serve you for the fourth time at Town East Ford. Providing excellent service and ensuring our customers leave happy are our top priorities, and we're delighted that we've been able to meet your expectations each time. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you for many more years to come!

May 06, 2024

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Really respectful helpful funny he was thoughtful with my daughter made sure she was comfortable More

by fatty20100
Sales Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Town East Ford responded

Thank you for the 5-star review! We're thrilled to hear about your recent experience at Town East Ford. It sounds like the service representative who assisted you went above and beyond in a few ways. Being respectful and helpful is important to us, but creating a comfortable environment for everyone involved is equally important. We appreciate you mentioning how thoughtful they were with your daughter – that truly shows a commitment to a positive experience for the whole family. Thank you again for choosing Town East Ford!

April 27, 2024

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Thanks for the Excellent Experience in buying my fifth car from Y'all! Appreciate all the help from Farle, Jimmy, Megan, and Junior! They made it Great! HEAVEN's Best! More

by frankbersch
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hall , Megan Withers, Junior

Apr 29, 2024

Town East Ford responded

Wow! Thank you so much for the fantastic review and kind words about your experience! We are thrilled to hear that Farle, Jimmy, Megan, and Junior made your car buying experience a great one. We truly appreciate you choosing Town East Ford for your fifth car purchase! It means a lot to our team that you keep coming back. Please don't hesitate to reach out if there's anything we can do for you in the future. We look forward to seeing you again soon!

April 25, 2024

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Farle and Anuj made a process no one looks forward too, a fast and painless process. More

by rabbott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

Apr 26, 2024

Town East Ford responded

We're thrilled to hear that Farle and Anuj made the car buying process fast and painless – that's exactly what we strive for! No one enjoys car shopping traditionally, so knowing they exceeded your expectations is fantastic. We'll be sure to pass your kind words on to Farle and Anuj. Thank you for choosing us, and welcome to the family!

April 18, 2024

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Farle was great through the entire (albeit long) ordering process. He provided timely updates regarding the status of my Maverick. His level of service made it evident he was capable and motivated. Maggi More

by Zack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr, Ozzy Ortiz , Maggie Arroyo, Jim Artrip

Apr 19, 2024

Town East Ford responded

Thank you so much for the fantastic review! We're thrilled to hear that Farle provided you with timely updates and excellent service throughout the ordering process for your Maverick, especially considering it was a long one. We appreciate your recognition of his capability and motivation – we'll be sure to pass your kind words on to him! We're also delighted to hear that Maggie was charming, friendly, and provided a high level of service when you picked up your truck. Creating a smooth and enjoyable experience from start to finish is our goal, and it sounds like both Farle and Maggie did an amazing job! Congratulations on your new Maverick, and thanks again for choosing Town East Ford! We hope you enjoy your truck for many miles to come.

April 11, 2024

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Price was on the high side but, they helped get my car on the road again quickly. More

by MICHAEL_SIMISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Town East Ford responded

Thank you for your honest feedback. We appreciate you letting us know about your experience. We understand that cost is a major consideration, and we continually strive to offer competitive pricing while maintaining the high quality of service our customers expect. We're glad we were able to get your car back on the road quickly – that's definitely a priority for us! Thanks for choosing Town East Ford!

April 10, 2024

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Employee Rating

I have never had a better experience in buying a car. Great salesman and great finance manager. More

by mike.gaddis
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

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