Jake Bender
Jake Bender at Honda of Mahwah
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Jake Bender

Sales Manager

Honda of Mahwah

345 NJ-17
Mahwah, NJ 07430

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4.3
66 Reviews

Dealership Experience

39 yrs, 4 mos

4.3

66 Reviews

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66 Reviews of Jake Bender

May 31, 2024

Dealership Rating
Employee Rating

This dealership leased a car to a senior citizen with a suspended license. When the wife tried to stop the sale by showing proof of the suspension from DMV they ignored it and proceeded with the sale. Now More

by SS87
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Simon (GM)

May 31, 2024

Honda of Mahwah responded

We're truly sorry to hear about your experience and we take your concerns very seriously. We always aim to provide the best service to all our customers and we reinforce the importance of ethical practices in our dealership. Please get in touch with me directly so we can discuss your case in detail. This will help us understand the situation better and take appropriate action where needed. Thank you and I look forward to hearing from you, Jake Bender Sales Manager 201-574-1062

May 08, 2024

Dealership Rating
Employee Rating

Ana was awesome, super helpful and informative. Happy to answer any questions we had or were unsure of More

by aguilar42392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gleudy Diaz, Ana Rosas

March 07, 2024

Dealership Rating
Employee Rating

Steve Chin provided exceptional service from start to finish. Knowledgeable, kind, communicative, and thoughtful. Genuinely tries to do well by his customers and it shows. Overall experience at the deale More

by DLoughrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Chin

January 29, 2024

Dealership Rating
Employee Rating

it was an excellence experience at the dealership and my salesman Steve Chin was kind and very helpful person. my family and I love the Honda HRV thanks a lot More

by Spider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Chin

January 21, 2024

Dealership Rating
Employee Rating

He was very pleasant and easy to work with. He was very familiar with Honda products. More

by ccgysin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Brugger

August 25, 2020

Dealership Rating
Employee Rating

Could not ask for a better experience. My third car bought there. Everybody very pleasant to deal with. Felt just like at home. My next car will be from there also. More

by Multistone
Recommend Dealer
Yes

Other Employees Tagged: Steve Chin, Anil Arora, Dennis Brugger , Alex Brischler, Joe Donegan, Justin Peluso

Aug 25, 2020

Honda of Mahwah responded

We're so glad to hear you had a great experience! We pride ourselves on giving the best customer satisfaction possible. Congratulations on your new Honda!

February 21, 2020

Dealership Rating
Employee Rating

2020 leasing This is my 6th lease from this Honda Dealership and its been a great and easy process with JC I will be back in 3 years More

by wurthking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sunny Chan

Feb 21, 2020

Honda of Mahwah responded

Thank you for taking the time to leave an in-depth review. We are thrilled to see that we exceeded your expectations. We look forward to working with you again!

February 19, 2020

Dealership Rating
Employee Rating

Found the car a wanted Came into the dealership with a specific request. Anil was able to locate the model and color I wanted currently being assembled and have it delivered More

by tdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Arora, Dennis Brugger , Howard Polman

Feb 20, 2020

Honda of Mahwah responded

Thank you for the positive comments! We pride ourselves on giving the best customer service possible. Have a wonderful day.

February 18, 2020

Dealership Rating
Employee Rating

I have been dealing with Honda dealerships for the past 25 years. This dealership is the best one around. Jake, Joe, and Chase were very friendly and provided excellent service without any haggling or wa More

by Erascher1
Recommend Dealer
Yes

Other Employees Tagged: Joe Donegan

Feb 19, 2020

Honda of Mahwah responded

We are glad to see that your visit at our dealership went well. It gives us a great sense of pride that we were able to help you! Have a wonderful day.

January 23, 2020

Dealership Rating
Employee Rating

Great experience at Mahwah Honda. Everyone I dealt with was totally professional and accommodating. I would highly recommend this dealership to my friends and family. More

by pal51
Recommend Dealer
Yes

Other Employees Tagged: Howard Polman, Joe Kandil

Jan 24, 2020

Honda of Mahwah responded

Thank you for taking the time to leave an in-depth review. We are thrilled to see that we exceeded your expectations. We look forward to working with you again!

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