Kyln Mitchell | Page 2

Had a bad experience trying to buy a vehicle from this dealer, im in another state and been approve from my credit union already ,I talk to Miguel / Joel and explain both everything ,he said sure tell yo dealer, im in another state and been approve from my credit union already ,I talk to Miguel / Joel and explain both everything ,he said sure tell you credit union to send me to my email what they. need after that he respond back to the email shouldn't be a problem we can provide everything you credit union need, too I have to Paid a family member he lives close to the dealer for a test drive he drove 4 hrs ,truck is in a good condition so after that they asking for all personal documentation we provide what they need we sign the contract in finance department but at the end the dealer they can't provide a letter of title guarantee to the credit union, since they had been notified in advance and there was no problem , well another option was to finance with then ,they ran my credit they lowered 42 points of my credit score and I have not received a response yet from the dealer terrible service very disappointing after we do everything from our side to buy the vehicle there is no professionalism in this dealer . More

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Jan and all of the support staff was fabulous! I would 100% recommend Jan and Roush Honda! I would 100% recommend Jan and Roush Honda! More

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We are longtime Roush customers. The customer service and quality keep us coming back. Jan has been a pleasure to work with for my last two vehicles. I highly recommend her. The customer service and quality keep us coming back. Jan has been a pleasure to work with for my last two vehicles. I highly recommend her. More

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Jan and Kyln are always a pleasure to deal with. This is now my third vehicle from Roush and Jan and I couldn’t be happier. This is now my third vehicle from Roush and Jan and I couldn’t be happier. More

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Had a great experience with Jason! He helped me find exactly what I was looking for. He wasn't pushy at all. The whole process was very laid back and personable. He helped me find exactly what I was looking for. He wasn't pushy at all. The whole process was very laid back and personable. More

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We are loyal customers of Roush Honda for a reason - superior service and customer care. All associates are courteous and knowledgeable. We love Roush Honda dealer! superior service and customer care. All associates are courteous and knowledgeable. We love Roush Honda dealer! More

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Had a good experience with Angel at Roush Honda. There was no pressure at all during the vehicle inspection, test drive or paperwork. Angel let us be and answered questions as we needed. Finanace There was no pressure at all during the vehicle inspection, test drive or paperwork. Angel let us be and answered questions as we needed. Finanace department was easy to work with as well, no pressure. If we declined extra services, they understood and we carried on with the sale. When we first showed up Angel was with other customers outside and the employee who greated us at the door just left us standing in the used vehicle lffices saying Angel would be back soon. He never introduced us or told Angel who we were or where we were. Little rocky on the start because of that, but I don't blame Angel. Whoever walked us in should have done a better job at getting us introduced to who we had an appointment to see. More

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Friendly welcoming staff. I felt no pressure to purchase a vehicle but encouraged to find a vehicle where I felt would more within my budget. Although I purchased a Toyota a I felt no pressure to purchase a vehicle but encouraged to find a vehicle where I felt would more within my budget. Although I purchased a Toyota at a Honda dealership; I plan to return in the future to purchase a Honda! Special thanks to Angel and Kyln for your hospitality and support. More

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This was one of many experiences we have had with Roush Honda. Our second car from Jan who is absolutely great to work with. I highly recommend her as your next salesperson. Honda. Our second car from Jan who is absolutely great to work with. I highly recommend her as your next salesperson. More

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Aleks and team were amazing and I had such a great (and fun) experience with my new car purchase fun) experience with my new car purchase More

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