Rachel Smolich
Customer Experience Manager
Elk Grove Subaru
8581 Laguna Grove Dr
Elk Grove, CA 95757
Dealership Experience
3 yrs, 10 mos
Industry Experience
12 yrs, 1 mo
Languages Spoken
English
43 Reviews
Write a Review43 Reviews of Rachel Smolich
June 28, 2023
Isaiah was fantastic and so was the dealership, they worked with us and we got the price were we wanted it and when we buy another one it will by with Isaiah an Elk Grove Subaru. Thank you so much for a worked with us and we got the price were we wanted it and when we buy another one it will by with Isaiah an Elk Grove Subaru. Thank you so much for all your help and being so courteous. Isaiah, you’re the best! More
Other Employees Tagged: David Deleon, Isiah A. Martinez
June 05, 2023
My husband Tim and I recently purchased a Subaru from Elk Grove Subaru. We wanted to work with a salesperson of color and/or a female salesperson. Before contacting a dealership, I researched many sales repr Grove Subaru. We wanted to work with a salesperson of color and/or a female salesperson. Before contacting a dealership, I researched many sales representatives working at three different dealerships near our home community. The sales representative that I felt had the most favorable (some were glowing) customer reviews is Marissa Anderson at Elk Grove Subaru. After working with Marissa, I can sum her up in three words: SHE IS FANTASTIC. I advise people to always do their own research and to always seek out what best fits them. However, if you don't want to do research yourself, I advise you to contact Marissa Anderson. You will not be disappointed. Also, the entire staff that we dealt with at Elk Grove Subaru were extremely helpful and professional. (Our car is a dream.) Donna More
Other Employees Tagged: Mike Lagandaon, Marissa Anderson
April 02, 2023
We were settled on a new Outback Wilderness. Checked a dozen dealers on the internet and 3 in person. One dealer actually recommended we shop at Elk Grove Subaru. We were amazed. From my first c Checked a dozen dealers on the internet and 3 in person. One dealer actually recommended we shop at Elk Grove Subaru. We were amazed. From my first contact with Marissa on the internet to sending us happily on our way in our new car. More
Other Employees Tagged: Marissa Anderson
February 22, 2023
Alex Pernia was authentically a great person to deal with! He was patient with all our questions and needs. The group as a whole were awesome. We are return customers and love the way we have had our with! He was patient with all our questions and needs. The group as a whole were awesome. We are return customers and love the way we have had our auto needs met from start to finish to include the maintenance department for the last three years. More
Other Employees Tagged: Mike Lagandaon, Mike Carlson, Aaron Magana, Mike Murphy , Alex Pernia
February 22, 2023
Curtis was great, very patient and listened. He ran around showing us different cars because I kept changing my mind but he didn’t mind at all. He was positive, upbeat and personable. He didn’t He ran around showing us different cars because I kept changing my mind but he didn’t mind at all. He was positive, upbeat and personable. He didn’t come across pushy but instead nice and helpful. Go to Curtis! More
Other Employees Tagged: Mike Lagandaon, Curtis Jare, Aaron Magana
February 01, 2023
As a first time car buyer, I was thoroughly impressed with how smooth my car buying experience was with this dealership! I had the pleasure of working with Mike Carlson, who answered every single one of with how smooth my car buying experience was with this dealership! I had the pleasure of working with Mike Carlson, who answered every single one of my questions quickly, listened to my needs, and was willing to work around my very busy schedule. Paperwork was simplified and explained clearly, I did not feel pressured into making any decisions, and all the staff I met were welcoming and friendly. Overall, I had a great experience and would not only come back here but would also highly recommend others to come here as well! More
Other Employees Tagged: Mike Carlson , Jeremy Remillard
January 07, 2023
TJ was very helpful, personable, and kind while helping me buy my first car! Thanks to the team for your help, the Crosstrek is great. me buy my first car! Thanks to the team for your help, the Crosstrek is great. More
Other Employees Tagged: Mike Carlson, TJ Tjokrosoeharto
November 17, 2022
Was looking for a Subaru Crosstrek for our daughter online and came across Elk Grove Subaru. Mike, the Internet salesman was very helpful with our purchase. Spoke with him one day and the next day we w online and came across Elk Grove Subaru. Mike, the Internet salesman was very helpful with our purchase. Spoke with him one day and the next day we were in the dealership buying the vehicle. In and out within 2 hours or less. I would def recommend if you are in the market for a Subaru to contact Mike Carlson at this dealership. He is the right kind of car salesman you want, not a shark like previous ones I have dealt with. More
Other Employees Tagged: Mike Carlson
November 16, 2022
Looked on line and saw the car I've been waiting for 3 months from another dealership. I was beyond excited that Subaru Elk Grove had it. Spoke to TJ and he said it would be ready for me to come up and months from another dealership. I was beyond excited that Subaru Elk Grove had it. Spoke to TJ and he said it would be ready for me to come up and test drive. Got there and within 1 hour I was driving my new car on the road. Mike Lagandaon, Finance Manager was excellent as well as Rachel and TJ. 1st time I've bought a car in 10 years, and they are not like your typical sales people, they are friendly as can be. The entire staff are very professional people. I would recommend this dealership to friends and family. More
Other Employees Tagged: Mike Lagandaon, TJ Tjokrosoeharto
July 31, 2022
First price was no BS, beat other dealerships by a mile. Friendly, helpful staff. No pressure for add-ons at finance, And Marissa was a gem. Settled everything by text message on a hard to find Forester. Sh Friendly, helpful staff. No pressure for add-ons at finance, And Marissa was a gem. Settled everything by text message on a hard to find Forester. She also owns the cutest English Bulldog who we met when we picked up the car. More
Other Employees Tagged: Marissa Anderson , Jeremy Remillard