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Richard Lambert
Richard Lambert at Rountree Ford
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Richard Lambert

Sales

Rountree Ford

8770 Business Park Dr
Shreveport, LA 71105

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Richard Lambert

May 30, 2024

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Employee Rating

Very courteous ,on time and professional. wait time was good and associate was very knowledgeable More

by Queen
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Recommend Dealer
Yes

Other Employees Tagged: David York

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May 31, 2024

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

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Nice clean hugh selection sales lady very nice understanding and very helpful. I liked the selection of trucks. More

by brethomp7
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Mrs. Williams most of all

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May 25, 2024

Rountree Ford responded

We are thrilled you had a positive experience with us! Our goal is to provide a wide selection of vehicles and excellent customer service, so it's great to know that you found our sales team helpful and our truck selection appealing. We appreciate your business and look forward to serving you again in the future!

May 24, 2024

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Professional & friendly! They are the only dealer I use, since I bought my car there! More

by wilsonsissy49
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Recommend Dealer
Yes

Other Employees Tagged: David York

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May 25, 2024

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

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My daughter had a flat tire, I told her to drive to the dealership. The Advisor greeted her, the technicians addressed all of her needs. She left the dealership with a new tire, oil change and inspection i More

by meaganmdavis2
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Recommend Dealer
Yes
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May 16, 2024

Rountree Ford responded

That's fantastic to hear about your daughter's experience! It's great that we were able to address all her needs efficiently, from the new tire to the oil change and inspection, all in less than 2 hours. Thank you for choosing us!

May 10, 2024

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Everyone was extremely helpful and courteous. They understood my problem. The video explanation was very informative. More

by docsus01
Recommend Dealer
Yes

Other Employees Tagged: James Baker, Hailey

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May 15, 2024

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

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Recall work was good, however when they did a multipoint inspection on the car.. now I am hearing a lot of noise coming from the rear almost like suspension... and vehicle was NOT making that sound at all b More

by bvtech007
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Janet Haynes

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May 10, 2024

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after servicing your vehicle with us. I would like an opportunity to address your concerns and to earn your business, please contact me at cmagill@group1auto.com. I look forward to speaking with you. Christopher Magill, General Manager

May 03, 2024

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My salesman and sales manager were very helpful and professional. The F &I rep was top notch. More

by mgarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

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May 07, 2024

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered a top-notch sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 15, 2024

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Excellent and professional service! The service tech was informative and honest. I will definitely be back. More

by white.edward92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

Helpful
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Apr 17, 2024

Rountree Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

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I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici More

by stephanieelaine1991
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes , Stephen Martinez in service and technician on vehicle

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Apr 12, 2024

Rountree Ford responded

It's great to hear about your positive experience at Roundtree Ford during your service visit! Stephen, your advisor, provided impeccable service, and the technician who worked on your vehicle did a thorough and clean job. It's always wonderful when a team works seamlessly to ensure your satisfaction. Thank you for choosing us!

April 09, 2024

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Pleasant atmosphere. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. More

by breliford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Haynes

Helpful
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Apr 10, 2024

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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