Dealership Experience
2 yrs, 6 mos
Specialties & Trainings
Kia Cerified
143 Reviews
Write a Review143 Reviews of Steven Carroll
May 29, 2024
I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a day. It is now 2 weeks later and the only words I have heard from them have been when I personally drove up their in another vehicle of mine (not a loaner from them) to FINALLY hear what they couldn’t do to fix my car. I have called numerous times throughout the week each day to try and hear anything about it for an update and have been continuously hung up on, told “I would be reached out to asap” for nothing to happen unless I manage to call everybody in their office. Extremely unprofessional and sketchy nonetheless. I will never be buying a car from Oakes Kia again. More
Other Employees Tagged: Carlos Amezcua, Rachel Huff, Lindsey Coffey , Will Cleveland
May 10, 2024
There was a few hiccups, the team help resolve it and get me into the vehicle I love! me into the vehicle I love! More
Other Employees Tagged: Lindsey Coffey
May 03, 2024
Friendly and professional through and through. Great car buying experience. Very good inventory to choose from. Great car buying experience. Very good inventory to choose from. More
Other Employees Tagged: Derrick Dow, Jade Chase, Dillon Corniels
April 15, 2024
Steven Carroll was very kind, courteous, and helpful! Any requests we had he followed up with them immediately. He went out of his way multiple times to accommodate us and our schedule. Any requests we had he followed up with them immediately. He went out of his way multiple times to accommodate us and our schedule. More
Other Employees Tagged: Jack Lawrence
April 06, 2024
Oakes Kia was friendly, professional, and transparent in our car-buying process. They were not pushy at all and made you feel like you can trust them. Stephen was fantastic to work with! our car-buying process. They were not pushy at all and made you feel like you can trust them. Stephen was fantastic to work with! More
Other Employees Tagged: Dillon Corniels
April 06, 2024
Very professional and I enjoyed the experience. Very informative and explained Eve to me in great detail. Very informative and explained Eve to me in great detail. More
Other Employees Tagged: Carlos Amezcua, Dillon Corniels
March 24, 2024
Steven was very polite. He really listened to me about my needs. He went through the inventory and found a car I really like. Everyone at Oakes was very very nice. He really listened to me about my needs. He went through the inventory and found a car I really like. Everyone at Oakes was very very nice. More
Other Employees Tagged: Lyric Greene
March 13, 2024
Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience my new Kia Sportage Hybrid. Was a great experience More
Other Employees Tagged: Carlos Amezcua, Lindsey Coffey