BMW of Towson

Service was fast, well explained and professional. It is helpful to have walk-in service It is helpful to have walk-in service More

My experience at BMW of Towson is always amazing! I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was c I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was confusing or if I was dissatisfied, they rectified the issue immediately. Christian and Nicolas in service are stellar! More

Great dealership. I have been using BMW of Towson since 2004. My service provider, Christopher, is excellent. And very responsive. BMW of Towson is our favorite dealer I have been using BMW of Towson since 2004. My service provider, Christopher, is excellent. And very responsive. BMW of Towson is our favorite dealership. More

I highly recommend Chris as a customer service representative in the Service Department. He was exceptional. representative in the Service Department. He was exceptional. More

Friendly, prompt, quality service. Good advice and very knowledgable service reps. Have used for decades and highly recommend. Good advice and very knowledgable service reps. Have used for decades and highly recommend. More

Super accommodating. Great service . Professional n friendly representative who was very knowledgeable to procedure needed. Great service . Professional n friendly representative who was very knowledgeable to procedure needed. More

Service is always great. They get me in and out in reasonable time frame Thanks They get me in and out in reasonable time frame Thanks More

I had an outstanding experience at this dealership, and I couldn't be happier with the overall service I received. From the moment I walked in, the entire team was friendly, professional, and committed to ma couldn't be happier with the overall service I received. From the moment I walked in, the entire team was friendly, professional, and committed to making my car-buying process as smooth as possible. The staff were incredibly knowledgeable and took the time to understand my needs and preferences. They provided valuable insights and guided me towards the perfect vehicle without any pressure. Their dedication to customer satisfaction was evident in every interaction. The dealership's facilities were top-notch, clean, and well-organized, creating a welcoming and comfortable environment. The process was efficient, with the paperwork handled quickly and accurately. The team was transparent and communicated clearly at every step, ensuring I was well-informed and confident in my decision. More

My experience at this dealership was made exceptional by Jim, both as a General Manager and as a person. From the moment I arrived, Jim went above and beyond to ensure that my car-buying process was seamles Jim, both as a General Manager and as a person. From the moment I arrived, Jim went above and beyond to ensure that my car-buying process was seamless and stress-free. Jim's expertise and attention to detail were remarkable. He patiently walked me through the paperwork, explaining each step clearly and thoroughly. His thoroughness and dedication to ensuring everything was in order instilled confidence and peace of mind. What truly stood out was Jim's commitment to customer satisfaction. He listened attentively to my questions and concerns, addressing them promptly and courteously. His friendly demeanor and genuine desire to help made the entire transaction a pleasure.As the General Manager, Jim sets a standard of excellence that permeates the entire dealership. His leadership ensures that every customer receives top-notch service and care. More

Very pleased transmission works great. No problem at All would recommend again. Also there warranty are true and will cover the cost. No problem at All would recommend again. Also there warranty are true and will cover the cost. More