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Fields BMW Lakeland

Lakeland, FL

4.9
546 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

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546 Reviews of Fields BMW Lakeland

May 28, 2024

This is our 11th purchase with Fields always great service and sales rep. They treat you like family. We look forward to being back in November to trade in our other car. Being a loyal customer pays o More

by natster32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Briceland, Matthew Whitman
May 28, 2024 -

Fields BMW Lakeland responded

Thank you for your continued loyalty and kind words about our service at Fields BMW Lakeland! We're excited to welcome you back in November and will do our best to ensure another great deal. Safe travels until then!

May 24, 2024

My service was excellent at bmw they placed my in a loaner and handle my vehicle with care. I was informed throughout the entire process and just happy with my service rep! More

by Leehoped
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
May 26, 2024 -

Fields BMW Lakeland responded

We're delighted to hear that you had an excellent experience with our service team at Fields BMW Lakeland. Thanks for sharing your positive feedback!

May 22, 2024

We have been a customer. of Lakeland BMW for years. Obviously, we love each of our BMW purchases, and appreciate the treatment we receive from the staff and professionals who More

by Lj557
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
May 22, 2024 -

Fields BMW Lakeland responded

We're delighted to know that you've had a great experience with us over the years at Fields BMW Lakeland. It's wonderful to see Albert and our team could assist in getting your BMW 760 back on track! Thanks for sticking with us, we appreciate it!

May 17, 2024

Just made our second BMW vehicle purchase, first from Fields BMW Lakeland. We had the pleasure of meeting Joe Roth in sales. Joe is true car enthusiast, and down to earth. One of the best and fastest car More

by kbiccum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
May 20, 2024 -

Fields BMW Lakeland responded

We're delighted to know that you had a great experience with Joe and the rest of our team at Fields BMW Lakeland. It's fantastic to have your support, and we look forward to assisting you again in the future!

May 16, 2024

I’ve bought multiple cars from fields bmw Lakeland and they have always given me a fantastic experience. I enjoy the process and how easy they make it. More

by Rc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metin in finance , David Hicks, Mic Romero, Curtis Pease, Rick Cutts
May 17, 2024 -

Fields BMW Lakeland responded

We're delighted to know that you've had consistently fantastic experiences with us at Fields BMW Lakeland. Our team always aims to make the process as smooth and enjoyable as possible! Thanks for your continued support.

May 15, 2024

I have always received excellent service at this dealership and would highly recommend them to future buyers. More

by Golflady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Darby
May 16, 2024 -

Fields BMW Lakeland responded

We're delighted to know you've consistently had excellent service at Fields BMW Lakeland! Thanks for recommending us, we appreciate your support.

May 10, 2024

Our salesman, Joe Roth, was very knowledgeable on the cars I was interested in. Very helpful and considerate of my time. Possibly my best car buying experience. More

by jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Roth
May 13, 2024 -

Fields BMW Lakeland responded

We're delighted to know that Joe provided you with a top-notch car buying experience at Fields BMW Lakeland. We strive for this level of service and appreciate your feedback!

May 04, 2024

I purchased a Certified 2021 BMW 228i Gran Coupe from Fields BMW in Lakeland. The purchase had some initial challenges, but the Sales/General Management Team (David Hicks and Mic Romero) went above and b More

by kimberlywaidler
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hicks, Mic Romero, Keith Dicesare
May 06, 2024 -

Fields BMW Lakeland responded

Kimberly, I'm sorry to read about the issues you've experienced with your vehicle's paintwork. We always aim for transparency and it seems we fell short in this instance. Your trust is important to us and we'd like a chance to rectify this situation if possible. Please reach out so that we can discuss potential solutions together - Thank you, David Hicks - Pre-Owned Sales Manager - (863) 816-1234

May 06, 2024 -

kimberlywaidler responded

Thank you so much, Mr. Hicks! I have just called and left you a voicemail and I sincerely appreciate you reaching out to me to rectify the situation. I look forward to speaking with you, Dr. Waidler.

April 30, 2024

We recently purchased a vehicle from this dealership and we had a great experience. We settled on the price over the phone and did much of the paperwork before arriving. We were offered a fair amount for ou More

by Titus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paola, Matt Hyndman
Apr 30, 2024 -

Fields BMW Lakeland responded

We're so glad to know you had a great experience with us at Fields BMW Lakeland! It's fantastic that Matthew and Paola were able to assist in making your purchase process smooth, efficient, and enjoyable. We appreciate the recommendation - thank you for choosing us!

April 29, 2024

This is my 2nd vehicle purchased here. The process was efficient and easy, an excellent price on the CPO x1 and fair price on my 2018 340i More

by heeneyj86
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebekah Propst
Apr 30, 2024 -

Fields BMW Lakeland responded

We're delighted to know that you had an efficient and easy purchasing experience at Fields BMW Lakeland! We strive for fair pricing and excellent service. Thanks for choosing us again, enjoy your new ride!

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