Frank Boucher Kia Volkswagen of Racine

At the start of our search we were exploring vehicles and options. I thought the salesman and supervised were a bit too persistent. We were dealing with a family funeral and cleaning out things and kept ge options. I thought the salesman and supervised were a bit too persistent. We were dealing with a family funeral and cleaning out things and kept getting calls and e-mails. We told them we would be back when we had time. When we did go in we found a vehicle to lease and Dushaun was very helpful in matching our wants and needs. More

I don't remember those names, but everyone was nice. KYLIE is who sold me the car. I must say, not only was she kind enough to drive quite a way to pick me up, but she was so very generous in all her d KYLIE is who sold me the car. I must say, not only was she kind enough to drive quite a way to pick me up, but she was so very generous in all her dealings w/me. She was like visiting w/a very good friend! She was very approachable & patient, but when there was an issue w/my paying by check (approximately 30 min b4 banks would close, she said "I know, there's a branch close by & we can get a cashiers or certified check (can't remember exactly)...but, I was nervous & she was calm...which helped so much! Well, we were on time to get check, finish up w/my purchase & b4 I drove away in my 'new' & beautiful car, she was kind enough to take a pic of me by it...AND, I rec'd a 55 in smart tv that she was willing to bring to my apt for me!! Well, I said I would like that, but wasn't sure when & she had no issue w/that...a few weeks later I asked if my friend would be able to pick it up & that was fine w/Kylie...IN FACT, my friend told me she thought Kylie was just AMAZING, HELPFUL & VERY, NICE(I agreed)! She also said that she's never met a kind Car Sales Person (agreed)! Kylie has reached out to me many times to just let me know she is 'there' if I have any questions...I am slow returning calls, etc., but, what patience she shows...I HIGHLY recommend Kylie as "SALES PERSON OF THE YEAR" & thank everyone else I dealt w/as they were quite gracious also. Thank you all, I am glad that I came to your dealership :-) Linda Lupi More

Frank Boucher Kia took care of me during my purchase of a new EV9 through the feature demonstration, phone app setup for the car and financial services. They answered my questions during the visit even if t new EV9 through the feature demonstration, phone app setup for the car and financial services. They answered my questions during the visit even if that meant involving other members of their team. Thank you! 😊 More

I would like to say that Dushaun was a pleasure to work with in purchasing our new car. His level of professionalism was well appreciated. He was with us at every step of the process. He welcomed any quest with in purchasing our new car. His level of professionalism was well appreciated. He was with us at every step of the process. He welcomed any questions that we had and explained the features of the vehicle in a very simple way. Honestly, I would purchase my next vehicle from him as the experience was a very good one. Thanks Dushaun More

Kylie our sales associate was awesome to work with, and very helpful with all our questions. Our purchase was by far the most pleasant we ever had! very helpful with all our questions. Our purchase was by far the most pleasant we ever had! More

My experience was very good. Smooth and the guys here are easy to work with. They were very quick when responding to all my calls and questions over the weeks we worked on this d Smooth and the guys here are easy to work with. They were very quick when responding to all my calls and questions over the weeks we worked on this deal! More

Sales, service and finance were great. We have been going to Boucher for years and this is our fifth vehicle purchased from them. All of the service needed on these vehicles has also been We have been going to Boucher for years and this is our fifth vehicle purchased from them. All of the service needed on these vehicles has also been done by them. More

Very nice people pleasant to deal with did not pressure me on anything definitely would recommend to other people me on anything definitely would recommend to other people More

Very apologetic and friendly but unprepared to deliver a vehicle that they know very little about. They did not have new license plates available. And the day after I bought my car I got a mailing offer to vehicle that they know very little about. They did not have new license plates available. And the day after I bought my car I got a mailing offer to pay $500 above Kelly Blue book for my trade in. More

Lee was very helpful and kind. He kept in touch with me throughout our process. First time KIA owner. The car was detailed and delivered perfectly. Everyone was very polite and cou He kept in touch with me throughout our process. First time KIA owner. The car was detailed and delivered perfectly. Everyone was very polite and courteous. More