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Moritz Kia Alliance

Fort Worth, TX

4.9
2,032 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,032 Reviews of Moritz Kia Alliance

May 31, 2024

Paul always makes us feel special. The office girl who checks us out is so friendly .. excellent customer care More

by lstrauss14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Charlie Field, Brian Lucas, Steve Van Cleave
May 30, 2024

The service department has been nothing but a pleasure to work with. They listen to the customer and try everything in their power to help. Their customer service is top notch. More

by brittryza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The foreman or manager in the service department who I do not find him listed has helped so much with an issue. , Brian Lucas
May 29, 2024

You should not charge extra when the customer uses a credit card. I think that’s ludicrous. More

by fiallofe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
May 29, 2024 -

fiallofe responded

I don't have a problem with the service, the problem is that you should not charge extra money when the customer uses a credit card. I think that’s ludicrous. Most organizations refrain from such practice.

May 23, 2024

I called the service department to set up an appointment for a recall. The day and time that I requested was available, and my appointment was made. I got a reminder prior to the day, so that was nice. Show More

by gtreyger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Northrop
May 23, 2024

Everything was amazing. I was in and out in under an hour for an oil change plus all the other things that were looked at and addressed and explained to me. Best service e More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Northrop
May 21, 2024

Just bought a new Kia. I had a Kia prior and I can say that I have always had a pleasant experience with this dealership. From purchasing to routine maintenance. Highly rec More

by AY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Inderjeet Singh, Joseph Bethel
May 20, 2024

This dealership made trading my car in such a breeze, I’ve never experienced such a smooth process of getting a new car! So happy I stopped by just to “look” cause I fell in love and took one home! More

by Mariah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stas , Joseph Bethel
May 14, 2024

Very fast and friendly service. My oil change was finished within an hour even though I didn't have an appointment. More

by juliahstewart2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
May 13, 2024

Loved Kevin he really cared about my problem with my fan blower feels good that someone cares at a dealership More

by myboyz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Field, Kevin White, Steve Van Cleave
May 09, 2024

Great experience with Spencer! He did a great a job helping us find what worked for us! More

by couchrobert87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Britt, Christian Carrillo
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