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Reliable Chevrolet

Albuquerque, NM

4.8
3,508 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 3,508 reviews

April 11, 2024

Not reliable, did not live up to the name reliable very unhappy with service. No one called me to give me up dates on my truck. I always had to call. More

by STEVENALARCON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 15, 2024 -

Reliable Chevrolet responded

We’re disappointed to hear there was miscommunication with our team and we’d like to look into this situation for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 11, 2024

Jessica was absolutely wonderful she had everything ready and prepared when we got here and she was super knowledgable and was super nice and efficient we will definetly be back of we ever need another vehic More

by Kenbruno363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rosenbarker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Reliable Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

Great customer service, helpful in any way with your vehicle needs, excellent explanation, overall excellent experience More

by Philiano.nez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson Littleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Reliable Chevrolet responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 10, 2024

The service manager gave me the hardest time reaching him, which made it difficult to get any information on my vehicle being serviced there. No matter how many times I ask to get a call back and no matt More

by ISAIAHGONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2024 -

Reliable Chevrolet responded

We’re disappointed to hear there was miscommunication with our team. We’d like to address this directly. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 10, 2024

The person that I was dealing with was very knowledgeable and friendly. They had our vehicle a full week. At the end of that time, I feel they could have at least washed our vehicle when they were done wit More

by JDREWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
April 10, 2024

I was able to get my questions answered and get the help I need. Thank you More

by deandranicolevalencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Got my car fixed within a day. The dealer was very forthcoming about where my estimate was and reached out when replacements were recommended to get my approval before adding it to More

by KCHARLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jaedon
April 10, 2024

Things went well. Everything on time. Interaction with staff 👍 I will certainly come back when required More

by COURTNEYK749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel did an excellent job
April 09, 2024

Very kind, professional and knowledgeable. They know how to make you feel valued as a customer. More

by mrivera0601
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Jones
April 09, 2024

Service appears to be amateur and inexperienced. Some questions that were asked by me were never answered. Smudges were not wiped clean. Just seems very non professional. More

by polarbare47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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