Wyatt Johnson Kia
Clarksville, TN
Filter Reviews by Keyword
By Type
92 Reviews of Wyatt Johnson Kia
Kolby our sales rep was able to assist us and secure a great deal as well as providing great service even when he was assisting other costumers great deal as well as providing great service even when he was assisting other costumers More
I just want to start my review by saying I had no clue what I wanted just a couple of things I need that I needed out of a car. I pulled up and was greeted by a man named John Wright. He was awesome. It t what I wanted just a couple of things I need that I needed out of a car. I pulled up and was greeted by a man named John Wright. He was awesome. It took me about a week and a half to decide on a car and he didn’t make me feel like a burden once. He honestly made me feel like I was more of a friend than a client. Even on his day off he came in to close the deal on my new 2024 Toyota Camry. I net every need I had and more. And even though I was having troubles with my insurance which would normally be out of his control he even helped with that. If there was one person I would recommend anyone to it’s him. This was my first car and he made me feel like I knew what I was doing and valued through every step of the way. Not a single moment did I feel like I was compromising and I can sleep at night knowing that I got exactly what I wanted and I’m not working my life away for a car out of my price range. More
Buying a car can be a very stressful experience; however, my car salesman, Nelson, helped alleviate that stress. He was patient and knowledgeable as well as willing to find us the best deal possible. My son my car salesman, Nelson, helped alleviate that stress. He was patient and knowledgeable as well as willing to find us the best deal possible. My son is more than happy with his new car, and I was more than pleased with the attention warranted during the purchase. If you need a new car, Nelson is the one to see. More
We absolutely loved our experience with Wyatt Johnson Kia in Clarksville. Kobee was our Car Salesman and he truly made the experience GREAT. He wasn't pushy, and he was willing to take theTIME WE NEEDED to f in Clarksville. Kobee was our Car Salesman and he truly made the experience GREAT. He wasn't pushy, and he was willing to take theTIME WE NEEDED to figure out exactly what we wanted. We went in thinking we would end up buying a Kia Sorrento, but Kobee showed us different makes and models all around the Wyatt Johnson dealerships (Mazda, Buick, and Kia) in clarksville, explaining that some of the other makes and models may be better suited for us. He got our number and texted us as soon as a car that he thought would be good for us showed up. Within a week we ended up purchasing a 2021 Buick that had just been sold to one of their dealerships. When it came down to actually purchasing the vehicle the team made a more than fair deal. They worked with us, and were willing to make a deal that not only made sense to them, but also made sense to us. They answered questions, and walked us through what the Warranty for Life is about for their cars is all about. When we though it was all said and done Kobee went above and beyond again. He loaded up our car with a FULL tank of gas, helped us move our stuff out of our old car, took a picture of us in front of our new car (upon request), and even helped us get our phones hooked up in the new car. This dealership is truly amazing, and we will be Wyatt Johnson customers for as long as we are in Clarksville. More
In October, we acquired a pre-owned 2016 Dodge Charge from Wyatt. Unfortunately, after driving the car for only 500 miles, I began to hear a faint knocking sound from beneath the car. After having it che from Wyatt. Unfortunately, after driving the car for only 500 miles, I began to hear a faint knocking sound from beneath the car. After having it checked by a Dodge dealership mechanic and an independent mechanic whom I trust, it was discovered that the rear drive shaft center support bearing was loose, and the splines on the slip yoke were worn out on the front drive shaft. What's particularly frustrating about this situation is that both mechanics stated that these issues with the drive shaft could have been detected during an inspection. However, the dealership neglected to mention them before selling the car to me. This lack of attention to detail on the dealership's part and their failure to uphold their promise of selling a mechanically sound vehicle is disappointing. To add insult to injury, the dealership refused to help when I contacted them to resolve the issue, citing the fact that I purchased the car "as is." This is an unacceptable response from a dealership that claims to sell "extra clean and mechanically sound vehicles." Given their untrustworthiness, unwillingness to take responsibility for their errors, and lack of customer service, I cannot in good conscience recommend this dealership to anyone looking for a used car. I would strongly advise potential car buyers to seek alternatives to this dealership. More
Have a vehicle with 30000 miles on it. ... Had an issue with it loosing coolant. Took to the dealership expecting the warranty to cover it. The dealership told me that it had been tampere ... Had an issue with it loosing coolant. Took to the dealership expecting the warranty to cover it. The dealership told me that it had been tampered with and the warranty would not cover. This vehicle has only been to shop for oil changes and tire rotations. So needless to say I had a 578.00 bill to get my vehicle fixed. This will impact my decision on where I buy from again. More
In every aspect of this DS not a single person has a clue of what to do; what they are supposed to do! Customer service is a foreign language to them and if it were a tree and fall on them they wouldn't know of what to do; what they are supposed to do! Customer service is a foreign language to them and if it were a tree and fall on them they wouldn't know what hit them. This DS is running the name of KIA and should not have the privilege to sell there vehicles!!! HAW More
Phillip is a Service Advisor as you know, but I couldn't find your Google ratings page. Anyway, he was very Professional and then always giving me updates as to the status of my car. Very pleased with y find your Google ratings page. Anyway, he was very Professional and then always giving me updates as to the status of my car. Very pleased with your service department. Phillip was excellent at explaining the reasons behind the recommendations too! This is the reason why I'm giving Wyatt Johnson Kia Five Stars! Thank you! More