35 Arizona BMW Service Centers

Great experience they do fantastic work and there - denisepolley

Great experience they do fantastic work and there customer service is outstanding would recommend them for sure

Great technicians and service, great facility, employees - Bailey

Great technicians and service, great facility, employees answering the phones could be more knowledgeable and refer to technicians when needed.

Great service ,on time was kept inform and car was - lilmig33

Great service ,on time was kept inform and car was repaired and painted thank you guys.

Adam was super communicative and kept us updated - ma_simmons

Adam was super communicative and kept us updated throughout the process. The work done was top notch. We had one small issue with a clear coat paint run and they immediately stepped up to fix it once it cures.

Please DO NOT use this dealer for service. - Murphy.patrick

Please DO NOT use this dealer for service. I had a simple fuel leak from pump to engine in fuel line in my 2011 328i. 1 line replaced at a cost of $1,300+. First thing I did was try to fill tank with gas. Would not take gas, pump kept shutting off. Couldn't figure out why, thought it was just a bad pump nozzle. Later found out at a different repair shop that the charcoal filter was completely full with liquid fuel, preventing the emissions system from working properly. The only way for that to happen is to overfill fuel tank multiple times per week until no more gas will fit in filler neck. I always stop at first shut off, so that wasn't it. OR, as I believe, someone physically dumps gas into the filter canister. This is not a problem that will be immediately visible to most people. Takes a minute to destroy the other components. $3,500 later, problem solved. Of course, I can't prove my suspicions since no one is allowed to actually watch the work being done, but I am not a dumb person and have talked to a few techs at BMW and feel confident that I'm right. I will do all I can to pass on my story and help people avoid this dealership for service.

The service manager was very thorough and provided a - Scott

The service manager was very thorough and provided a loaner car during the time the car was being serviced.

I have had a good experience at North Scottsdale BMW. - Jennielambchop

I have had a good experience at North Scottsdale BMW. No one tried to up sale me nor pushed me into some service that I didn’t want. Everyone was very .courteous.

We went to Arrowhead BMW after being very disappointed - Holeinone

We went to Arrowhead BMW after being very disappointed with our service at Chapman BMW in Phoenix. Arrowhead exceeded our expectations in every way. They went above and beyond to make sure that our problem was solved. They provided us with a loaner and there was no waiting time to pick it up. Everything with seamless - from pulling our car into the service area to driving it back out again. Best BMW service ever!

I appreciated getting an appointment the same day I - gwheikkinen

I appreciated getting an appointment the same day I called. This is a good facility and the employees are very helpful and quick. The I talked to when making the appointment was very rude but had nothing to do with this facility.

I had major body work done on my car. I was asked to... - DanRyan

I had major body work done on my car. I was asked to take the vehicle when it still had unresolved problems. Since then I have had to bring the car back to have the door adjusted, hatch adjusted, and twice because local glass shops can't get a windshield to fit correctly. Every time I get the well, we have a life time warranty just bring it back. I don't want to bring it back, I want it fixed right the first time. Nice people but very disappointed in the results. The response I get is, "I don't know why it won't fit". I expected better quality, better service, and better handling of the problem. I expected Moore and I got a lot less :(