241 California Mercury Service Centers

I appreciate the service personnel namely Rita and Gina. - Noemivsakaguchi

I appreciate the service personnel namely Rita and Gina. The work done on my car is fine. I see that you have a shortage of workers thus I had a slightly difficult time getting an appointment. The shuttle was very good. Thanks for hey me home on time.

Ford Store San Leandro is one dealer I can highly - hapakid

Ford Store San Leandro is one dealer I can highly recommend. My 2024 Maverick had a recall. I called the dealership and arranged the Mobile Service that they offered. Making an appointment with Felecia was not a problem. My Service Tech Jose arrived on schedule. He was very professional and explained in detail the work that was being done. I look forward to doing more business with San Leandro Ford. Also Kudos to Sam Noble the salesman who handled the sales of my 2024 Ford Maverick. Sam is a great asset to this dealership!!

Good Service - Educator

This is the second Lincoln I have bought from this dealership and I would trust no other dealership with my Lincoln purchases. The servicing of my cars have always been impeccable. The crew makes sure that things are working as expected. I could easily go to dealerships closer to my home, but I feel better when this dealership services my car.

My 2018 Toyota Camry looks brand new. - ken.joseph

My 2018 Toyota Camry looks brand new. They did an outstanding job. Justin Williams provides the very best service. Thank all of you.

Great service department, communication was excellent. - rick

Great service department, communication was excellent. First quality service and courtesy, always finish on time

Excellent service as normal. - Matthew

Excellent service as normal. Janette went out off her way to keep me updated and the car was ready on time with all the work completed as necessary. As long as I have a Ford I will not be going anywhere else

Extremely frustrating experience working with them. - himanshu

Extremely frustrating experience working with them. Their response time is ridiculously slow. I have been working with Carlos Hinojosa, who even after repeated calls, voice mails and emails seldom respond back. Its been more than a month since I visited the collision center for a follow up and to this date I have not received any update /response from him or anyone else from the team. Such a disappointment. I have identified more issues after the repair job from AutoNation Collision center. For e.g. the trunk door sensor has become faulty, the rear seat collapse button was found broken, to name a few. But, there is no way to connect with the Collision center people.

Great service and took care of everything in a timely - aholtzca

Great service and took care of everything in a timely manner Every time I go to everyone is ready

My 22yr. - mark.dahlberg

My 22yr. Ranger had several issue and your service team provided excellent support in addressing these problems. Truck runs great looks good. Thanks to all involved. Mark Dahlberg

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!