43 Illinois Lotus Service Centers
Tim McKay and team really took good care of me and - violetbennett285
Tim McKay and team really took good care of me and provided great service and appropriate pricing competitive to all local mechanics. This is very important because dealers have a habit of marking vehicle maintenance and work double or more to local market mechanics. Getting this competitive pricing allows me to continue using Ford to service my vehicle.
When my car got hit I thought what a hassle but Nic H. - kevin
When my car got hit I thought what a hassle but Nic H. made it extremely easy. His communication, attentiveness and professionalism made it all so easy. Since my Mercedes was repaired earlier this year, I have had my wive's car in for a door repair and we are currently working on a scratch on my daughter's car. Obviously, I am a big fan of Nic and AutoNation.
Steven and the service team are amazing! Always friendly... - Kado
Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.
Their customer service is really bad. I was told that... - veronruth
Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!
After visiting several local luxury car dealerships, I - Maggi
After visiting several local luxury car dealerships, I decided that they were my favorite one. I could not have chosen a car without their expertise and they were so willing to help me through the process!