50 Illinois Pontiac Service Centers

When my car got hit I thought what a hassle but Nic H. - kevin

When my car got hit I thought what a hassle but Nic H. made it extremely easy. His communication, attentiveness and professionalism made it all so easy. Since my Mercedes was repaired earlier this year, I have had my wive's car in for a door repair and we are currently working on a scratch on my daughter's car. Obviously, I am a big fan of Nic and AutoNation.

I purchased a vehicle from this dealer and had a problem... - babywolf77

I purchased a vehicle from this dealer and had a problem with it less then 2 months after I bought it. I took it back to the dealership to have it looked at. The service guy did not want to talk to me, he ignored me and delt with my father, dispite my attempts to talk to him. The service man told me that he never buys used cars, and that buying used cars is just buying other peoples problems. "People don't get rid of good cars." Even though it had just been through their shop and I was told it was in good shape. They fixed the problem $300 later. <br>Less then 1 year after I bought the car and had it repaired, there was a recall for the same problem. The dealership gave me the runaround about re-imbersing me for the repair, even though Pontiac said they should be. I even spoke with the owner himself and he all but told me I was an Idiot. The only good people I delt with there was the sales-man who has since left to go to another dealership in town.<br><br>A formal complaint was filed with Pontiac and GM!

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!