Jones Kia in Belair assisted me with an Electrical issue. - RiverKia
Jones Kia in Belair assisted me with an Electrical issue. Everyone was great. The Service area assisted me with a very difficult situation. I had moved to a new county and had to have the car towed to them. I had gone to several garages in my new area; and did not fell confident they could locate my problem. Tyler in the Service Shop was extremely helpful and spoke to me for several days until, I had decided to have the car towed to them. I called several days in a row to coordinate and discuss my options. Tyler was always available, friendly and went out of his way to work with my situation. After the car was towed, Tyler stayed in touch and spent time going over what had been tested and what my options were. Tyler and the Service Shop staff went out of their way to make me feel comfortable and confident about what they were checking and the service they were going to provide. I had to leave the car there for a few days after the work was done. Tyler and the Kia staff made me feel assured this was not a problem and not to worry. They stayed in touch and worked around my schedule to pick up the car. Jones Kia staff did a wonderful job and made a very stressful situation I had regarding my car not stressful. Other garages I had gone to, did not work with me on a personal level. The service was outstanding and Tyler particularly was awesome. It was a great experience.
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