58 Maryland Volkswagen Service Centers

Very satisfied with the service providaed by this - lrboyle

Very satisfied with the service providaed by this dealership. The car was in great shape.

Did what needed to be done and I was gone! - OESSTAR2020

Did what needed to be done and I was gone! Thanks for the Great Service!

Francis Green was very Professional and helpful during - bobrussell756

Francis Green was very Professional and helpful during and after my Atlas was serviced. He explained everything and is very knowledgeable.

Absolutely hands-down one of the best dealerships to work - rllb

Absolutely hands-down one of the best dealerships to work with! From sales, to service, to parts, this is a well-managed, well-oiled enterprise that knows how to take care of people. They really do make you feel like family.

Gabriel Is a leader motivated by a genuine love for his - admbeanv

Gabriel Is a leader motivated by a genuine love for his job and helping people and truly goes above and beyond for his customers. I specifically want to recognize his outstanding persistence in getting issues resolved. His leadership is a credit to Heritage Volkswagen. He is instrumental in achieving the goals of the dealership and that exceeds this customer's expectations. His contributions will not go unnoticed and I want to publicly acknowledge his efforts and kindness! Angela B.

I bought a used 2019 Tiguan (not from King VW) that was... - SSMD13

I bought a used 2019 Tiguan (not from King VW) that was still under warranty. Beginning in May, the A/C started to blow warm air. We took it first to Ourisman VW. They serviced it with no improvement and provided only average customer service. Being dissatisfied, we tried King VW and we feel lucky to have found them. If I were to create an ideal service department, I would use King VW as the model. The shop is the biggest, cleanest shop that I have ever seen. And they provide AMAZING customer service. Kevin Fluke was my service advisor and he is professional, helpful, and patient. The car's A/C problem was not routine. It required 3 separate appointments to repair it. When I arrived for the 3rd appointment, they put me into a loaner car and told me that they would not return my car to me until they were convinced it was repaired. It took 3 weeks and a visit from a special technician from VW headquarters to repair it. Along every step of the way, Kevin explained the process with great detail. The week we got the car back, the temps were in the high 90s and the A/C was pumping out such cold air. I would buy another VW simply to have access to this ideal service department.

Great Customer Service - Alex

Great service on my vehicle. Worked with Brittnee Fowler. Very professional. Kept me informed of progress during service. Will definitely call her again. Great job Ms. Fowler.

The online scheduling is great. The staff is very... - kjf

The online scheduling is great. The staff is very friendly and keep you informed throughout your service appointment. The paperwork is easy to follow as well.

Great Service Department! Adam and Mike were super nice.... - ERICW

Great Service Department! Adam and Mike were super nice. Kept me in the loop. My car was finished when they said it would be. The ladies at the check out desk were great. I was greeted when I walked in, a nice touch these days. You feel like you matter to the dealership. Very easy process. My new service center. Thanks everyone.

Fantastic to deal with. - dyduo2

Fantastic to deal with. Keeps the customer informed along the way and is very helpful at all times. Always a beautiful job. I would have a recommended alternation to anyone .

The work on my 4 series was excellent! - Johari

The work on my 4 series was excellent! The staff is professional and kept me informed throughout the process.

Autonation Collision Hunt Valley worked seamlessly with - Jeff Coleman

Autonation Collision Hunt Valley worked seamlessly with my State Farm insurance and the nearby Enterprise rental car location. All repairs were top notch. The paint job was excellent. Recommend highly.

Clean and comfortable facility,doors open on time with - hayescrowe

Clean and comfortable facility,doors open on time with service workers ready to receive customers

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

This dealers service dept is excellent! - Yaakova

This dealers service dept is excellent! It is led by the ever affable Nigel Stewart. He is so helpful and courteous. His staff are sweet and so nice as well. I NEVER mind having to go in to get my VWs serviced. An honest, no game playing service for our VWs. What more could one ask for?!

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible

I've been going to this dealer for years. Mr. Franz... - st5325

I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.

The Body Shop did an excellent job fixing My Toyota. - Grandchildren6

The Body Shop did an excellent job fixing My Toyota. Jen in the front office called me every week giving me update on it's progress. I can't say enough on the job that they did. I just want to Thank everyone for doing a wonderful job on my 2018 Toyota Rav4 Limited.