My 2020 Explorer had a recall on the rear backup camera. - skehayes
My 2020 Explorer had a recall on the rear backup camera. The Fette Ford dealership is the closest to my home, but in the pass making an appointment, dropping off the car and either waiting for repair or making arrangements for a pickup was not an enjoyable experience at Fette. The day before my scheduled appointment, I received a call from Fette's Service Department asking if I would like to have the repair done in my driveway, instead at the dealership, by their new mobile service unit. This is a free service, and I was able to select a convenient time for the appointment. Two technicians called me to confirm the appointment and update their arrival status. All work was done on in my condo's parking lot. including a free systems inspection. Both technicians were professional and through, completing the task and test driving my car to make final calibrations on the camera and sensors. I was very pleased with this new service and the work by the technicians.
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