35 New Mexico Ford Service Centers

The Power Ford service staff care about the quality of - kowessen

The Power Ford service staff care about the quality of their service value their customers.

Excellent service by a knowledgeable, professional and - Blimp60

Excellent service by a knowledgeable, professional and friendly staff. I was in for an oil change and tire rotation which was accomplished in a timely manner.

I have never had my car serviced by anyone except - jonesjudith44

I have never had my car serviced by anyone except Permian. I am happy with the timing of my service and the expedient time in getting the service performed.

These people are experts at saying sorry, but this does - michaelmcgowan1

These people are experts at saying sorry, but this does nothing to fix the problems they cause. Incompetence combined with arrogance and attitude is a surefire way to alienate and drive away a customer base. This is what they accomplished with me today. Today was my third fiasco with the Rich Ford Service department. I showed up ten minutes early for my appointment only to be told they could get me in at Three Thirty p.m. When I showed them the appointment that was made, they said I am sorry, you do not have an appointment because you are not listed on the board, as they pointed to the board. When I showed them the text messages they sent me reminding me of today's appointment, that did not seem to matter either. A supervisor walked in and told the service desk to get me to the front of the line, which ended up being a three-hour and twenty-minute Oil Change marathon. These people act as if taking your money to provide lousy service is actually doing you a favor. Steer clear of this pole if you have a Ford. There are too many other places to go that provide good service and actually care about their customers.

Do Not purchase from vision ford Alamagordo nm! - kathygandy16

Do Not purchase from vision ford Alamagordo nm!!! Service is terrible!!! When you make an appointed for a certain time they do not stand by that time!!!! You will be waiting for hours!!! I will be taking my truck to be serviced somewhere else from now own!

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

This was my first time going back to a dealership in a - Baca

This was my first time going back to a dealership in a long time and I was reminded why I don’t like dealerships. They take too long and charge too much. And they aren’t even friendly about it. No thank you.

They don’t pull the skid plates when doing oil changes - Mike

They don’t pull the skid plates when doing oil changes and make a mess. They charge a 10% shop supply on oil changes and lie to your face and say for make them charge it. They do a poor job inspecting tires, all four of my tires had a different PSI in them.

This dealership is a gem in the rough of other choices in - jon

This dealership is a gem in the rough of other choices in the area. Lots of options here since they have Hyundai, Honda, Mazda, and Ford/Lincoln.

Always quality service - STEPHEN BROWN

I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs.

Emily was top-notch. - susanpool22

Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

Upon pickup they tried to convince me an airbag and - MT

Upon pickup they tried to convince me an airbag and possible punctured fuel tank Factory recalls were "Courtesy Recalls." I asked for explanation which advisor told me they were only checked it I had experienced a problem with them. I said "I still don't understand. She told me that if I experienced a problem with either, they would look at them and only repair them once free and next time I would be responsible for full payment. Those two recalls were not corrected. Two other service advisors sat idly by not bothering to help the struggling advisor, nor, most importantly a customer. Mind numbingly inadequate unsafe training. I can't believe the liability and ignorance this dealership accepts from its employees.

OK! Well I was very pleased with Phil Long Raton until... - Gordon

OK! Well I was very pleased with Phil Long Raton until my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails every couple of weeks from Shawn Flynn, Chief Operating Officer, Phil Long Ford of Raton 1-844-578-1449 begging me to contact Phill Long Ford of Raton to buy extended warranty from them. I'v even sent a copy of my new warranty from Ford protect but Iguess Phil Long Ford of Raton don't give a rats xxx!! I shall never buy, service or obtain parts for my truck from Phil Long Ford ever again