25 New York Mercury Dealers

Staff was great, finding and communicating better - Daveandathena

Staff was great, finding and communicating better warranty information than what I had. Work was done well and within the time frame that I had hoped for. All the Ford dealerships within an hours drive of me couldn't get me in for 1 - 3 weeks. Cortese got me in the next day. So even though it's nearly a 2 hour drive for me from the eastern Finger Lakes, Cortese will be my go-to service center going forward!

Excellent salesperson, Mr. - JABUCK01

Excellent salesperson, Mr. Dejan Erdelijan makes the experience of leasing or purchasing quite simple and stress free. He is the reason I keep coming back to this dealership as well as bringing families and friends to also purchase. As for service when needed, also very pleasant experience.

i realy like my bronco i would like to thank will for - rick59bobby

i realy like my bronco i would like to thank will for working with me and i will tell people to go there vary good people and grate to deal with

We received a fair price for the trade and new vehicle. - tckoster111

We received a fair price for the trade and new vehicle. All of the staff was professional

The Mastel Ford team is amazing! - Allie Shrauger

The Mastel Ford team is amazing! They treat you like family and find you exactly what you are looking for with in your price range. Dealership is in clean and great repair! Sales team was amazing and friendly to work with. Finance was quick with the paperwork so it got us in our new, bigger ride faster! Overall amazing, friendly experience! Continued support from our family!

I had the misfortune to visit this den of thieves and... - kc2bob

I had the misfortune to visit this den of thieves and bought a Dodge Charger. They kept me waiting 7.5 hours, ran my credit report thru 7 banks (even though I had a pre-qualified check) and when I got the letters from the banks in the mail it tuned out that they were selling me a car that had a higher loan to value rate. Frank is a complete liar, tried to tell me the Charger was worth $40,000. Stay away from these morally devoid sheisters. I bought another car today from Phil @ Enterprise Car Sales in Wayne, NJ. Totally fantastic experience, great car and purchased for 10% less than the KBB rate and the car had a no haggle price tag on the window (as it should be). Good Job M&M, your sales tactics and thievery just lost you a repeat client. Karma is a real B*xxx! Do yourself a favor and stay far away from M&M, the owner should be ashamed of himself. Now I'll wait for the cookie cutter response! "Please contact us, we are sorry you had a negative experience, we'd like to try to resolve this matter" - yeah right!

I haven't purchased the car yet but intend to later this - dpdannya

I haven't purchased the car yet but intend to later this week on Thursday.

I get my f 150 Raptor 2022 --- my sell person was a PJ - JAN

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ

Great people. - Trixie93

Great people. Excellent service in both buying and maintaining our vehicles. Been Going there for more than 15 yrs.

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

Just purchased a 2015 Ford Taurus Simply the best - izzy3

Just purchased a 2015 Ford Taurus Simply the best experience I have ever had in buying a car Quick, responsive, professional. And a fantastic deal

I brought my new Ranger in to have a Ford tonneau cover... - Jim Roy

I brought my new Ranger in to have a Ford tonneau cover installed. The technician had muddy shoes on, left muddy footprints all over the bed and scratched the paint. They charged me $95.00 for a 10 minute job and brought my truck out. The salesman sends a text asking me about my experience. I tell him what happened and also tell him the tonneau cover leaks as it doesn't fit and there are missing pieces (rubber for the front by the cab) . I wanted a full refund, all of a sudden l have an attitude and the salesman has lost respect for me. This is a brand new truck and was damaged by an incompetent technician, the service manager allowed it to happen and the owner of the dealership still hasn't made good 3 weeks later.

Bought my Ford Fusion and recommended 5 others - Rolotalando@yahoo.com

Love them makes me proud to drive a American made car victor made me feel like family since then my mom best friends and cousin went I love dealing with the people at phils

small town ,historic dealer . - dryhilltop

small town ,historic dealer . greeted usually by one of the owners, service appts are on schedule, pleasant quiet waiting area, varied assortment of classic cars often on loan from customers to enjoy .

Royal Automotive heaps on the hard sell tactics. Not... - frustratedinwaverly

Royal Automotive heaps on the hard sell tactics. Not giving pricing, only asking what you want to pay per month. They will say or do anything to get the sale but after that they don't to hear from you. Need service, be prepared to wait for a week or two. During the sale they send in a wide array of people all with different forms, I had no less than 8 people, claiming they are all working together, but the end result is you don't get proper time to review what you are signing. That's where they get you, you will get bills for weeks after the purchase and end up with extended warranties you didn't want. After the sale they play dumb and say that everything should have been explained. But it wasn't. I am done with them

Great Service Experience - Satisfied Customer

Always a great experience when bringing my Ford in. Larry and Andrew are always very friendly and attentive to my needs. Would recommend anyone who needs service to ask for Andrew or Larry.