79 Oklahoma Ford Service Centers

Jesus was great keeping me informed on my "we owe" - lisahartman

Jesus was great keeping me informed on my "we owe" parts. I would definitely buy from him again.

Received outstanding service when we stopped to have the - Eman765

Received outstanding service when we stopped to have the AC checked. Natalie and Caleb worked us right in and we were so impressed at how they had us on our way to Nashville so quickly. Thanks so much!

He was so friendly and respectful. - pacific.chummy0n

He was so friendly and respectful. I felt that Bryan really fulfilled my needs upon my arrival and he helped me find the perfect vehicle for my family and I. Will be returning to purchase from him very soon and especially down the line for my daughters.

Service department is knowledgeable and professional. - esj1228

Service department is knowledgeable and professional. I was very pleased with my last quick lane experience.

All my relationships At Riverside Ford have been great. - mawlasvegas

All my relationships At Riverside Ford have been great. I have purchased my last two pickups from Chris and doesn't matter what I call him for he takes care of my needs. Last week he hooked me up with Jeff Lesi for a set of tires. Jeff made sure I got the best deal in Tulsa!

I always recommend the service team at Billingsley to all... - bhoppe49

I always recommend the service team at Billingsley to all my friends and relatives. I think they are absolutely the best there is. They always know exactly what to do to fix my Lincoln no matter what the problem is. Even though I drive an older Lincoln Town Car (1999), they always treat me as if I am driving a brand new Lincoln. Also, whenever the repair is going to take more than a few hours to complete, they always offer another Lincoln to drive until my car is ready. They are always completely professional in all they do.

really enjoyed getting to work with the people there. - landonhindman8

really enjoyed getting to work with the people there. Every time I call they always have the best customer service.

I bought my F-150 from Donnie three years ago; - drill.wheeler

I bought my F-150 from Donnie three years ago; Billingsley Fort is the only lace it has been serviced and they have also taken care of some body shop needs. They are fast but thorough, friendly and they listen to what their customers want. Donies my salesman and Billingsley is my dealer they should be yours too!

Great atmosphere good people. - Bobby Foster

Great atmosphere good people. Fixed it the first time and let me know what was going on

We dropped off truck for the works. - RLOWCATELLI

We dropped off truck for the works. Picked up and TJ explained what was done. We were able to use our points to pay for work. A added bonus.

Always prompt and gets the job done in an efficient - T Rowe

Always prompt and gets the job done in an efficient manner. Scheduling is so easy and they drop you off and pick you up with courtesy shuttle

We have loved Bill Knight Ford for many years, but over - jonilsg

We have loved Bill Knight Ford for many years, but over the last 3 years they have declined considerably in their service department. it has now gotten to the point where they are largely unavailable for even a quick oil change. Recently, we called about a check engine light warning on my truck. we were given an appt for over 2 weeks away,. When the appt time came, we were told it would be another 3 to 5 business days to have it diagnosed. What was the appt for? Certainly not to be given another 3 to 5 days without the vehicle, just for diagnosis. We decided to try another Ford service department. Got it in in a timely manner, they had a diagnosis the next day, fixed the problem and we were on our way. Bill Knights service department used to be top of the list. It is now a place we dont ever intend to take our vehicles to again. Just not worth the hassle we have experienced time and time again over the last 3 years. There was a time that we were willing to go somewhere else to buy our next vehicle and our positive Bill Knights service department experiences made us reconsider. Now there isnt even a reason to go back to them for the purchase of a new car. So disappointed as we have been with them for many years. but after the service departments performance time and time again, being so bad, it leaves me with little choice. I sent a complaint to Bill Knight, outlining all of these problems. What I received was a phone call from a salesperson saying they understand I wanted to talk about a new car. Wow!!!

I came in for an oil change. - cplcrew927

I came in for an oil change. Everyone in the building treated me with respect, I did not intend to buy a vehicle but had been watching the new F150s for a while. While waiting for my oil change a nice young man helped me go on a test ride and I couldn’t leave without my new F150. If you are thinking about going with a new Ford these guys make it fun, easy, and affordable. I was shocked at how high my trade in value was. Ask for Jaylin. You won’t be disappointed.

I bought my Expedition here when it was Reynolds Ford. - corniceman

I bought my Expedition here when it was Reynolds Ford. After being taken over by Cavender Ford things have gone downhill quickly. At first I decided to give them a little time to get organized simply due to convenience of location. They just haven't gotten it together and I don't think they will. Up till now things were relatively minor inconveniences with routine service but once major warranty work needed to be done their issues really began to show. Warranty transmission work and cam phasers needed to be done at the same time, I also had warranty wheel damage that was approved so I was going to have them do it all at once. Well they botched the transmission fix the first time and proceeded to do a complete rebuild of the transmission. They had my vehicle for 17 days and somehow couldn't get the wheels done in that amount of time. They wanted to keep my vehicle for another week after already having it for 17 days, just to do the wheel fix. I said the will fix was going to have to wait because I couldn't work for those 17 days without a vehicle. The service manager and the finance manager agreed that was a botched situation and we came to the terms I would be at the top of the list for the next loaner vehicle and at that time they would do the wheel work. 2 days later my transmission is overheating, not shifting, and spueling transmission fluid all over the highway. Turns out the technician had overfilled the transmission with fluid, so they had to flush it and whatever else was needed, so 3 more days without my vehicle. Now it has been 2 weeks and still no longer vehicle or wheels repaired and no communication. I have lost all confidence with Cavender Ford.

I wouldn't do business with a Joe Cooper dealership if it - papathom

I wouldn't do business with a Joe Cooper dealership if it was the last one on earth. I took a new car with a few thousand miles to the service department. It should have been under warranty. They came back to talk with me and claimed it had rat damage and the part alone would cost over $700. It was kept in a garage in a new home with no rat or mouse infestation. I took it there to see why the check engine light was on. Instead of letting them charge me on a new car under warranty, I took it to another shop and they located the problem. The sensor was unplugged! Cost me nothing to plug it in!!! The mechanic at Joe Cooper was either lazy, inept or just dishonest. If or when I decide to buy another car it will not be from a Joe Cooper dealership. They are always trying to up sale, find problems that don't exist and swindle people out of money.

mistake to buy here - Rgr

Don buy here. Cannot get service and rude It is a waste of time to call. Cannot get in and will put on hold on the phone and then will be told that they are too busy to talk to you

Stay away or you will be sorry - James, Bob123

After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.

I had a good service by Bob Moore Ford. They took in my... - Khommand

I had a good service by Bob Moore Ford. They took in my F-350 to change oil, and do a check up on it. Called me in timely basis to say front brakes need servicing and would do it that afternoon. Because I was leaving town, they held my car for several extra days until my return. Payment process was quick and streamlined making it easy to pickup vehicle.

Brought car in for hail damage repair in July. Still... - Paullie

Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.

Great Dealership - okstate

Charles Allen Ford has outstanding personal and is always there to help you. They have a very good service department. I would highly recommend the dealership.

Steve Adams was amazing! - Katb

Steve Adams was amazing! Great guy and salesman. Found exactly what we wanted!! If you are looking for car, truck anything that moves…. He’s your guy!!

Busted my tire during rotation - IV@NEMA6

Marked things that needed immediate attention but never told me and let me drive off. Do not go to this place for any reason. Dont do it